The Leader as a Coach The Leadership Excellence Series 312  Developing a Mission 318

Universal Principles Provide clear direction Foster collaboration Motivate achievement 1

The Fundamentals of Coaching What they are supposed to do Why they are supposed to do it How they are supposed to do it How well they are expected to do it How well they are doing 2

A Coach’s Responsibility Sets high but achievable expectations Guides team members Offers support Gives advice Provides feedback Encourages team members 3

Five Steps to Effective Coaching Compare performance with expectations Meet with the team member Ask for acknowledgment Work toward a solution Follow up 4

Tips for Discussion Talk with them, not down to them. Admit when you have made a mistake. Keep it simple. Listen. Keep it short and specific. Be sincere. Be timely. 5

Benefits of Coaching High morale Empowerment Development 6

Conclusion Coach by example! 7