Where We Are OVERVIEW Lesson 1: Course Overview Lesson 2: FAASTeam Program Overview TOOLS, RESOURCES & SYSTEMS Lesson 3: Tools, Resources and Systems Overview Lesson 4: National SharePoint and Associated Sites Lesson 5: Using the FAASafety.gov Website PROGRAM IMPLEMENTATION Lesson 6: Outreach and Planning Overview Lesson 7: Data Collection, Analysis and Reporting Lesson 8: Volunteer Management Lesson 9: Safety Awards and Incentive Programs Lesson 10: Conducting Events and Collaboration Lesson 11: Remedial Training Lesson 12: Revisiting FPM Management Aspects SUMMARY Lesson 13: Course Summary

Overview The need for remedial training Remedial training process

Objectives Describe instances that require remedial training Given scenarios and using established procedures, devise a remedial training curriculum

Goal of Remedial Training To gain future compliance with FAA regulations through training…to enhance safety in the National Airspace System To correct safety issues that underlie deviations from standards as effectively, quickly, and efficiently as possible, to return an individual or entity to full compliance and to prevent recurrence

Applicability RT applies to individual airman excluding those who were: Using their certificate in operations conducted under 14 CFR part 91 subpart K (part 91K), 121, 129, or 135 Covered by an approved training program at the time of the deviation, with some exceptions

FPM’s Role in Planning and Managing RT Identify and develop appropriate training curriculum based on input from the investigating ASI Communicate the details of the proposed RT with the airman Monitor progress through completion

Remedial Training Process Initial offer, notification & assignment Confirm eligibility Curriculum development & agreement Monitoring & closeout

Phase 1: Initial Offer, Notifications and Assignment May involve the: Investigating ASI ASI’s Office Manager Airman’s Office Manager Regional management team and/or the SPFS

Phase 1 Roles The investigating ASI: Considers the facts of the case Recommends that an airman may be eligible Makes an initial offer to the airman Notifies his/her Office Manager and the airman’s Office Manager, if applicable The Office Manager assigns the RT to an FPM

RT Initial Offer (ASI) If… Then… The ASI determines an airman to be eligible based on: General applicability/eligibility Facts and circumstances of the case Airman’s observable behaviors Airman’s record The ASI makes an initial informal offer of RT either verbally or by email The airman responds and agrees within 10 days The ASI notifies his/her Office Manager The airman does not respond within 10 days The ASI will consider the airman ineligible for RT

Notify the Office Manager (ASI) Airman contact information Copy of the signed RT offer Summary of facts of the case Recommended number of knowledge and/or practical hours of training Recommended topics to be covered Estimated date of completion Investigating ASI’s *749 additional training PTRS record ID number

Assign the RT to an FPM (Office Manager) The Office Manager assigns an FPM to contact the airman and begin the RT process If no FPM is available, the case may be assigned to Safety Promotion Field Services (SPFS)

Phase 2: Confirm Eligibility Review and verify the ASI’s root cause analysis Review all related documentation Discuss questions or concerns with the investigating ASI and your Office Manager Reserve your final determination of eligibility until you meet with the airman

Phase 3: Develop Curriculum and Agreement This phase involves: Coordinating with the investigating ASI Determining available resources Developing the curriculum Determining the time to completion Developing the RT agreement Scheduling and conducting the initial meeting with the airman

Coordinate the RT Needs with the ASI Discuss the appropriate resource(s) for conducting the training Share your ideas about what the RT components should be Plan time for the ASI to review the curriculum before you finalize

Determine Available Resources FAASafety.gov courses Other online training from respected sources (e.g., AOPA, EAA, etc.) Local training at a Part 141 or Part 147 school Available training from a DPE, CFI or DME FAASTeam REP Another qualified individual, such as one experienced with the aircraft type involved

Develop the RT Agreement Proposed/required training source(s) Training objective Completion date of no more than 30 days Waiver or right regarding the stale complaint rule Clear training syllabus Documents that will prove verification of completion

Develop the RT Agreement, cont. Statement regarding the airman’s responsibility for costs Statement that the airman is not to conduct operations in the area identified in the RT

RT Curriculum WINGS and/or AMT accredited seminars and FAASafety.gov courses should be used to fulfill training requirements when appropriate Training types and time requirements should be the minimum required to correct the underlying behavior that caused the deviation Click here for sample

RT Agreement and Curriculum Example Click here

Runway Incursions RT must include the Runway Incursion Remedial Training Program (RIRTP), available at www.FAASafety.gov Use interdependence and critical thinking to evaluate the facts and assign modules that will fix the problem Additional topics may be included

Runway Incursions, cont. An authorized flight or ground instructor – preferably a REP – must give the training The instructor will evaluate the airman’s knowledge and proficiency A flight simulation training device may be used when appropriate

Category A or B Runway Incursions Flight training must be included in the RT Taxi procedures, landing procedures, takeoff procedures and ATC communications A CFI who is a current DPE or a former ASI must conduct the flight and ground training Coordinate with the Regional Runway Safety Group office

Determine Training Completion Time Completion times will vary depending on the syllabus Completion dates will reflect Airman and training provider availability Weather Availability of aircraft (if needed)

Training Completion Time, cont. The syllabus should require no more than 21 days for completion If an airman needs more than 21 days, it could indicate a lack of qualification The completion date can be extended for urgent extenuating circumstances Coordinate with the investigating ASI Extensions should not exceed 6 months

Schedule/Conduct Initial Meeting Should be in person Provide the training timeline and an explanation of the process for not completing on time Explain that the airman will bear all expenses incurred Describe the course of training, objectives and recommended provider

Schedule/Conduct Initial Meeting, cont. Before finalizing, ask for the airman’s input Discuss the human factors of the event to determine if the RT should complete other educational actions Discuss the top 10 GA accident causes

Discussion What are the top 10 causes of GA accidents?

Schedule/Conduct Initial Meeting, cont. Be sure the airman is familiar with FAASafety.gov Registration Training available Setting preferences to receive email notifications WINGS and/or AMT

Schedule/Conduct Initial Meeting, cont. Explain that if a lack of qualification is uncovered, the FAA could still require re-examination Do not discuss the merits of the case If the airman decides to contest, the RT offer will be rescinded and the ASI will pursue other appropriate action

Schedule/Conduct Initial Meeting, cont. The RT objectives will be satisfied when successful training completion has been documented by the agreed completion date, either on the airman’s record at www.FAASafety.gov or by a document endorsed by the RT provider

Exercise: Devise an RT Curriculum

Phase 4: Monitoring and Closeout Your responsibilities include: Monitoring progress and briefing the ASI on the status Verifying that the airman has either met or failed to meet the RT objectives Closing out the task in PTRS

Monitor Progress Communicate how you want the airman to report progress to you Monitoring methods are up to you Should be timely enough to enable you to determine satisfactory or unsatisfactory progress If training is not progressing, let the ASI know Collaborate to determine the reason

Verify Airman Met Objectives Verify completion with the training provider Verify the RT completion certificate is complete and correct Talk to the training provider to gain insight about the process The training provider may identify other areas of concern or additional deficiencies

Verify Airman Met Objectives, cont. Consider other factors Partial completion, WINGS/AMT participation Present your recommendation for completion, failure or withdrawal to the ASI and get his/her concurrence Send a courtesy message to the assigning Office Manager Keep a copy of documents until you confirm the ASI received the originals

Closeout The PTRS comment should explain: Whether the airman withdrew or was recommended for withdrawal Each type of training Training topics and length Name of the training provider(s) and certificate numbers of certificated providers

Closeout, cont. The PTRS comment should explain: Whether or not the training was completed successfully Any other applicable information, including newly discovered deficiencies The investigating ASI’s PRTS record ID number, along with Primary Area, Keyword 907 and Opinion Code I

Review The need for remedial training Remedial training process

Objectives Describe instances that require remedial training Given scenarios and using established procedures, devise a remedial training curriculum