The Table Group Consulting Partners Event Building Winning Teams Name The Table Group Consulting Partners Date

Two Requirements for Success • Strategy • Finance • Marketing • Technology • Minimal Politics • High Productivity • High Morale • Minimal Confusion • Low Turnover

Organizational Clarity A Healthy Organization Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team

Organizational Clarity A Healthy Organization Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team

The Five Dysfunctions of a Team Inattention to… Focus on Collective Outcomes Avoidance of… Confront Difficult Issues Lack of… Force Clarity and Closure Fear of… Mine for Conflict Absence of… Go First!

Developing Trust • Personal Histories Exercise Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust • Personal Histories Exercise

Personal Histories Exercise • Where did you grow up? • How many kids in your family and where did you fall in that order? • Describe a unique or interesting challenge from your childhood?

Developing Trust • Personal Histories Exercise Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust • Personal Histories Exercise • Profiling Tools (Myers-Briggs, Working Styles, etc.) • Fundamental Attribution Error

Mastering Conflict • Mining for Conflict • Real-time Permission Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Mining for Conflict Absence of Trust • Real-time Permission • Thomas-Kilman Mode Instrument • Issue Resolution Model

Relationship Obstacles Environmental Obstacles Informational Obstacles Issue Resolution Model Individual Obstacles Relationship Obstacles Self-Esteem Knowledge Environmental Obstacles Legacy Event Reputation Values Informational Obstacles E.Q. Physical Company culture Issue definition Opinions Facts Perspectives Skills Mood Style Acceptance Organization Politics Position Experience Style I.Q.

Achieving Commitment • Commitment Clarification Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Commitment Clarification Absence of Trust • Cascading Communication

Organizational Clarity Achieving Commitment – Organizational Clarity Reinforce Clarity Through Human Systems Over-Communicate Clarity Create Organizational Clarity Build and Maintain a Cohesive Leadership Team

Beyond Behaviors Silos The Five Dysfunctions of a Team Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict Absence of Trust Silos

Silos A Crisis

Silos A Rallying Cry

Silos A Thematic Goal

A Thematic Goal • Single • Qualitative • Temporary • Shared Across the Organization “If we accomplish only one thing during the next __ months, what would it be?”

Tire Manufacturer Thematic Goal Fix the Tires?!

Tire Manufacturer Survive - by Re-Establishing Thematic Goal Credibility Thematic Goal Fix Tires Improve PR Repair Distributor Relations Address Morale Settle Lawsuits Defining Objectives

Biotech Company Avoid Thematic Goal Complacency Defining Objectives Improve Performance Management Stretch Goals Streamline Processes Cut Unnecessary Expenses Defining Objectives

Tire Manufacturer Survive - by Re-Establishing Thematic Goal Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Revenue Expenses Production Levels Market Share Customer Satisfaction

Tire Manufacturer Survive - by Re-Establishing Thematic Goal Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Revenue Expenses Production Levels Market Share Customer Satisfaction

What is your Thematic Goal?

Avoidance of Accountability Embracing Accountability Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Team Effectiveness Exercise Absence of Trust • Meetings!

Inattention to Results Focusing on Results Inattention to Results Avoidance of Accountability Lack of Commitment Fear of Conflict • Team #1 Absence of Trust • Meetings!

Contextual Structure Content Timing Administrative 5 - 10 minutes Tactical 45 - 90 minutes

Tire Manufacturer: Real-time Agenda Survive - by Re-Establishing Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Production Levels Market Share Customer Satisfaction Revenue Expenses

Tire Manufacturer: Real-time Agenda Survive - by Re-Establishing Credibility Thematic Goal Repair Distributor Relations Defining Objectives Improve PR Address Morale Settle Lawsuits Fix Tires Standard Operating Objectives Production Levels Market Share Customer Satisfaction Revenue Expenses

Contextual Structure Content Timing Administrative 5 - 10 minutes Tactical 45 - 90 minutes (or ad hoc) Strategic 2 - 4 hours Developmental 1 - 2 days

Meetings Discussion