Property Records and Taxpayer Services Proposed 2019 Budget
Exceptional service • Continuous improvement Property Records and Taxpayer Services
Exceptional service • Continuous improvement Property Records and Taxpayer Services
Operating Expenditures Exceptional service • Continuous improvement
Full time equivalent Exceptional service • Continuous improvement
Funding Exceptional service • Continuous improvement
Licensing FastDS State of MN Licensing and Registration System (MNLARS) Facilities Cashiering Statutory Fees 2018 6.5 FTE Exceptional service • Continuous improvement
Customer Service Queuing Improvement Service prioritization Form completion Onboarding and training Data driven decisions Funding $80,000 Department Mission Directed fund Exceptional service • Continuous improvement
Vital Records Marriage license system implementation Miscellaneous license improvements Passports Exceptional service • Continuous improvement
Real ID Exceptional service • Continuous improvement
Elections Absentee voting Election Judge Training Centralized Database OSS system improvements Additional location Election Judge Training Centralized Database Election Security Exceptional service • Continuous improvement
Future Budget Impact Presidential primary – March 2020 Redistricting – 2022 Absentee/early voting Primary date Equipment Funding Security Exceptional service • Continuous improvement
Property Records Technology Fund Expenditures Property Records System Licenses Maintenance Image Hosting Tax System Hosting Technology allocations Aerial Photography Equipment and other licensing Exceptional service • Continuous improvement
Property Records eRecord Uniform electronic notary act Image Storage 2.7 Million Records Optical Character Recognition and Robotic Process Automation 100% Statutory turnaround time compliance Exceptional service • Continuous improvement
Assessment Parcel growth New communities Hugo Lake Elmo 2018 2.0 FTE Licensing and education Permit import Exceptional service • Continuous improvement
Value Exclusion Programs Exceptional service • Continuous improvement
Property Tax Property Record Information System of Minnesota (PRISM) Tax forfeited land Increasing collections Electronic payments Legislative impact Exceptional service • Continuous improvement
Property Records and Taxpayer Services Exceptional service • Continuous improvement