LibQUAL+™ Results Meeting

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Presentation transcript:

LibQUAL+™ Results Meeting ARL & SCONUL 2003 and 2004 Martha Kyrillidou Director of Statistics and Measurement Association of Research Libraries LibQUAL+™ Results Meeting Brighton, UK July 7, 2004 old.libqual.org

Adequacy Means (2003) old.libqual.org

Perceived Levels of Service (2003) old.libqual.org

Outcomes (2003) old.libqual.org

Satisfaction (2003) old.libqual.org

Adequacy Means (2004) old.libqual.org

Perceived Means (2004) old.libqual.org

General Satisfaction (2004 old.libqual.org

Outcomes (2004) old.libqual.org

On-Site Library Use (2004) old.libqual.org

Use of Library Website (2004) old.libqual.org

Non-Library Search Engine Use (2004) old.libqual.org