MTM Measurement Initiative Development Team, Course & Program Owners Overview Presenter's Name

What is this initiative? A way for us to get better We will use the feedback we collect to make improvements in the content we deliver, the way we train, the way learners practice, and the way we operate. We’re collecting better data to make better decisions This includes survey data on delivery, content, technology/labs, and scrap learning, as well as data from our other business systems.

How does this impact you? MTM makes your job easier You can assess the results for courseware, knowledge gained, modalities, etc. MTM will help you identify improvement opportunities so you can develop effective plans and implement them quickly Obtain feedback on pilot programs while they are in-flight to determine if it should be leveraged further, modified, or discarded You can improve your performance Receiving regular feedback from learners will help you take action to improve course design and content Ultimately, better performance of the learner leads to better business results for our organization

We need your help! Review data on a regular basis and take corrective action Reports will be shared with you regularly Provide feedback on the process If there are ways the process could be improved or see more value, let us know! Document your stories When you use data to facilitate change, share your story so it can be leveraged as a best practice and used to create a culture of feedback

Placeholder for text (substitute your own text; delete when not used) Appendix About MTM

Metrics That Matter (MTM) Leading system dedicated to Learning & Talent reporting Automated data collection from learning surveys Practical, scalable measurement solutions Focused on job impact and business results Used by top organizations that have received the following honors: CLO Learning Elite Training 125 Hall of Fame ATD Best Brandon Hall Excellence Speaker Notes And the tool we decided on was Metrics that Matter (MTM) from CEB. What is Metrics that Matter, and why did we select this as the tool? As I mentioned, we were looking for a leading system that would automate data collection from learning evaluations, and also whose core was in Learning & Talent reporting. We wanted a solution for evaluations that was practical, easy to use, and scalable across the entire organization, and also that we could use repeatedly across our training solutions. Metrics that Matter (MTM) is all of those things. Additionally, we were looking for a tool that helped us to help us show the value of the training that we deliver to the rest of the organization. That is, a tool that helped us to show what the job impact is once an attendee goes back on the job, and how that impacts business results. MTM helps us to do this. Finally, MTM is by top organizations across a broad set of industries, including award winning training organizations as you can see here, that we want to be in the company of.

In Summary MTM allows us to… Implement end-to-end automated class survey process Use consistent approach across all classes Increase impact of the training organization Communicate our value to the business Continuously improve Recognize excellence Speaker Notes Instructions for Use: It is recommended that you add your own organizational benefits as you talk through this slide In summary, Metrics that Matter® allows us to do several things, including activities we could not do before: Implement an end-to-end automated class evaluation solution and process that allows us to use a consistent approach across all classes Enables us to use the feedback from a simple and effective class evaluation process to communicate and show our business value Increase the value and impact of the training organization to the business and our customers Continuously improve, based on the feedback from our ‘customers’, both our courses and our own delivery Finally, as we integrate MTM into our own development processes throughout the year, we will look at ways for how we can create approaches to recognize excellent performers as a result of MTM feedback, and how to incorporate the feedback into our performance management process. We are very excited about the use of MTM in our class evaluation process, and the impact it has on our customers, our training organization, and the business as a whole. Are there any questions that I can answer?

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