Duty Expectations, Security and Police Roles Steven Campbell – RHD for Mary Lyndon, Rutherford and Soule Brittany Chill – RHD Creswell

Objectives Participants will be instructed on the purpose of CA and RA duty Participants will be provided instruction on CA and RA duty expectations and guidelines for their community Participants will discuss reporting of maintenance concerns and facility damages encountered while on CA and RA duty Participants will be given our expectations for their role when a fire alarm has been activated Participants will be provided instruction on our consulting up procedures Participants will discuss situations where it is appropriate to consult-up Participants will be provided instruction on UGAPD's role in responding to an incident in the residence halls Participants will be provided instruction on the role of security in our consulting-up process Participants will be given real life scenarios to discuss handling of situations

The Role Of Duty RA CA Be present and visible in the community Check for facilities issues Handle policy violations More social in nature Provide residents with resources Help build community

Duty Expectations Check in at your Community Desk at 5:00pm Do thorough rounds as assigned in your community, on time Fill out a Duty Round form (electronic or paper) Manage your time properly Communicate with your duty partner (if applicable) Enforce policy and complete Advocate Reports as soon as an incident is handled Consult UP, not out Any other expectations as assigned by your supervisor

Consulting Up

Consulting Up

Consulting Up

UGAPD’s Role When UGAPD is involved, always defer to them (provide them keys and information when/if they ask) Make sure to get a Case Report Number (CRN) (if applicable) for your Advocate Report Notify professional staff on duty whenever UGAPD enters the building for an issue/incident Wellness Checks: Have you checked StarRez for a FERPA restriction? How do you check for a StarRez for a FERPA restriction? Have you checked in with the resident yourself first? What is the process for checking in with the resident first?

Role of Security The #1 priority of the Housing Security staff is to promote a secure environment for our residents, staff and visitors. Housing Security staff hours are from 9 p.m. – 6 a.m. seven days a week. Check for, and document, unsecure and/or propped doors. Secure said doors. Check for, and document, any facilities issues i.e. busted water lines/pipes, exterior light outages, malfunctioning door locks etc. Check in with community desk staff on a routine basis. Security staff members are permitted to relieve desk staff for restroom breaks as needed. Confront, and document, all students and guests in public areas who are engaged in actions the staff member believes to be in violation of the law, Housing or university policies. Security staff members are expected to contact the RA/CA on duty, either directly or through the desk staff, when students and/or guests are acting in violation of policy. Once an RA/CA is on scene, the Security staff member(s) will give an overview of what they witnessed prior to the arrival of the RA/CA and hand control of the situation over to them.

Fire Alarm Activation Notifier Panel Building Wide Alarm Check the panel to find the cause of the alarm Go to the room in question, if it’s a single room alarm Consult up regardless if it’s a trouble signal or no apparent cause for alarm Put in Advocate Building Wide Alarm Call UGAPD (706) 542 – 2200 to verify they’ve received the alarm Consult up to pro-staff on call Evacuate building and direct residents to safe area

Scenarios

Questions?