[Incident Type] – [Title of LFO] LFO [Year] xx Incident Summary [Overview of incident] Causes [Causes of incident] Toolbox Discussion Points [Discussion points] 17/11/2018 Joint Inspection Group Limited - Shared HSSE Incidents Can you think of a similar situation that you have experienced or witnessed and did you report it?

Injury – Shoulder Strain Whilst Connecting To Aircraft LFO 2018-01 Incident Summary Operator injured his right shoulder while connecting to a B767. Operator was employing poor ergonomic positioning when trying to connect, B767 requires “significant” force to open the poppet which resulted in him being in a weak body position to open the poppet. Operator felt pain when he opened the first nozzle poppet and again on the second one. EXAMPLE Causes As per operator’s comment, pain may have increased with time. Handling the valve placed inside the fuelling panel requires stretching out one’s arm. This handling has been achieved after a significant static position period during flowing of the fuel. Fuelling equipment doesn’t appear to be the cause of the incident even though the operator emphasised the fact that the valve was rather hard to manipulate. Incorrect / poor platform positioning to enable good ergonomic approach to the fuel panel. Incorrect Positioning Toolbox Discussion Points Position the equipment correctly rather than placing your body in an uncomfortable or unergonomic / unnatural position What may have been the best solution to avoid such a shoulder pain? Are you aware of your personal habits which may place your body in unsafe working positions? If you injure yourself, don’t continue to work if you feel it may make the injury worse. 17/11/2018 Joint Inspection Group Limited - Shared HSSE Learnings Can you think of a similar situation that you have experienced or witnessed and did you report it?