Enterprise Resource Planning (ERP) An ERP is software package comprised of a set of modules with a common underlying data structure. Typically involves many business functions. History 1960’s Inventory Management 1970’s MRP - Materials Requirement Planning 1980’s MRPII - Manufacturing Resource Planning 1990’s ERP

University of Dayton Case Study “Best of Breed” approach vs. Integrated Intangible Benefits Improved Access to Data Improved integration between systems Business process improvement Admission/Enrollment capabilities enhanced Self service for users Centralized portal

Implementation Challenges Dependencies Resources allocated, human & financial Teaming Training

Implementation Challenges Risks Customization Resistance to Change Project Scope not Well Defined Organizational Structure Lack of Executive Commitment

Implementation Challenges Approach Project Organization Model Best Practices Order of Modules Avoiding Modifications

Organizational Influence of ERP Industry Standard Major Components ETL Tools Data replication Improved data quality Less Maintenance Client Expectation = Industry Standard