Digits-2-Digits

Welcome and Introduction Describe the D2D Initiative Explain the onboard process to use D2D services Orient usage of the following DRAFT D2D informational materials posted on the VAi2 website: D2D Executive Summary D2D Data Transfer Agreement (DTA) D2D Interface Control Document (ICD) Web Service Definition Language (WSDL) Specification Document Schemas Sequence Diagrams

Alleviate the Claims and Intake Process Digits 2 Digits System to System Paperless Claims Submission Accredited Partner VA [NEXT SLIDE] Productivity/Quality Chart Alleviate the Claims and Intake Process

Claims Management Systems A large percentage of Veterans claims are submitted and managed by VSOs, State and County Veteran Departments Many of these VA business partners have claims management systems built by third-party vendors that perform the following: Capture, process, store, and manage VA and Non VA forms Track and manage the large volume of Veterans claims

Establish Claim and Upload The D2D Transformation Eliminate Paper and Reduce Cost and Time Current Paper Model Accredited Partner VA Capture Print Post Receive Re-Key Scan and Upload Future Digital Model Accredited Partner VA Capture Submit Receive Validate Establish Claim and Upload

The D2D Vision D2D will be a generalized data delivery service (like FedEx®) that will enable ANY VA accredited partner to submit digital data captured in ANY VA Form together with associated attachments directly from an authorized partner system to a VA system.

VA Products Multiple entry channels tailored for each audience type Submit Manage Track Processes medium to large claim volumes Has a CMS system Process VA and NON VA Veteran claims Manage and report on their customers Accredited Partner D2D SEP SEP Small claim volumes Submit one at a time No CMS system Accredited Partner SEP SEP SEP eBenefits \ VDC Veteran Individual claims eBenefits \ VDC eBenefits \ VDC

D2D Architecture Accredited Partner VA Gateway VA Middleware VBMS

D2D Technical Highlights D2D schema inherits the National Information Exchange Model (NIEM) core schema to satisfy VA reuse policies for standard compliance and reusability Simple Object Access Protocol (SOAP) web services is the communications mechanism to operate between the Accredited Partner system and the VLER Gateway VLER Gateway is currently operational for other VA products (i.e., Disability Benefit Questionnaires (DBQs)) Web Services to integrate to VBMS to ingest D2D data and attachments Work to do: Build the D2D Orchestration service to manage the receipt, ingestion, and confirmation of form data and attachments received from Accredited Partners Modify the Accredited Partner claim management systems to send form data and attachments to the D2D Orchestration service via the VLER Gateway

Digital Signature Device Design Option Based on Retail Store model Signature attached to Signature block on form Form and Signature saved as PDF and sent with digital data Accredited Partner clicks the “Send to VA” button STEP 2 STEPS When Accredited Partner selects the “Send to VA button “ the following occurs: The form data is packaged and sent through D2D The form and signature is converted to a PDF and sent as an attachment through D2D The Attachment is uploaded to the Veterans efolder STEP 1 Accredited Partner fills in 526 EZ with Veteran Veteran and Accredited Partner sign on Device Accredited Partner saves Form and Signature 1 VBMS System 2 Veterans Signature Signature block Veterans Signature 4 3 Send to VA

Onboard process

Onboard Accredited Partners Accredited partners will onboard and connect to the VA VLER Gateway to submit claims and attachments The Onboarding process includes the following activities: Security setup such as firewall configuration and access Testing server to server connectivity End-to-end testing Education and training in the D2D service Agreements and certifications - ensure MOU and DTA are executed prior to onboarding

Onboard Process 12 Accredited Partner VA Exchange Digital Certificates Add Accredited Partner IP address to VA Firewall Test connectivity Conduct End-to-End Testing Accredited Partner VA Accredited Partner IP Address 3 4 1 2 SSL Certificates VA Firewall VA Gateway Orchestration VBMS and CORP 12

Accredited Partner Deployment Lead (APDL) One Accredited Partner Deployment Lead (APDL) appointed per organization The APDL appointed by the Accredited Partner will be VA’s primary point of contact (POC) for all subsidiaries of that organization during the development, implementation, and operations of D2D Key Responsibilities: Serve as claims management system(s) subject matter expert (SME) for the organization Serve as a D2D champion Serve as primary POC for D2D Operations Group Evaluate Accredited Partner site readiness Collect and submit feedback to D2D Operations Group to help improve the D2D service Serve as an onsite resource during deployment Liaise with D2D Operations Group to understand system issues, new releases, and planned milestones and communicates to site Understand and communicate D2D technical changes to end users and claims management systems vendors Share lessons learned among the Accredited Partner community

Open Issues and Discussion Description VA Form Signature Capture Consider a signature device at each Accredited Partner location to capture Veteran’s signature required for VA Forms Power of Attorney (POA) How to synchronize sending Forms 21-22 and 526 Evidence Documentation “Partitioning” How to capture the pertinent sections of evidence that are associated with a claim request 526 Form Submission Peaks What is the monthly submission cycle?

DRAFT Informational Materials

DRAFT D2D Informational Materials The following draft materials are located on the VAi2 website under the D2D Initiative header: D2D Executive Summary – provides a descriptive overview of the D2D Initiative, as well as the business and system requirements for the VA information technology teams to build out the technical components that will transmit data to the respective VA systems D2D Data Transfer Agreement (DTA) – specifies the technical and security requirements of the interconnection and is required to authorize a claims management system to interface with D2D. Also plan to require a Memorandum of Understanding (MOU) that captures the business relationship guidelines for D2D D2D Interface Control Document (ICD) – describes the software interface between external Accredited Partner claims management systems and the internal D2D Electronic VA Form Ingestion service. It describes the operations (or transaction types), data transfers, and communication methods of the service interface supported by the D2D Electronic Form Ingestion application. It includes the following: Sequencing Diagrams – illustrates  the D2D process flow for sending, receiving, and processing electronic submissions  of VA Forms and attachments Web Service Definition Language (WSDL) Specification – describe the operations exposed by the D2D web service