DCT Retail Mode for Live Demo User Guide DCT Retail Mode for Live Demo Mobile Application SAMSUNG ELECTRONICS Retail Marketing team

1.Unremovable Retail Mode New Retail Mode for Real phone Live Demo 1.Unremovable Retail Mode ▶ New Retail Mode Never be deleted. (Restrict Factory Reset) ▶ Experience Contents(Photo/Video/Appls) also Never be deleted. * In case you want to delete , you need administration password 2.Only One Time Installation is Enough. ▶ Install Retail Mode and Contents all at once (Automatically All Application and Media contents are installed) ▶ Save your time to check up live demo. (New Retail Mode has auto-reset functionality every 2min.)

Key features on DCT Retail Mode Core feature 1. Restrict Factory Reset 2. Auto reset every 2min - Automatically be deleted all contents customer saved in device such as photo, video and application - Reset Screen Lock setting - Reset Homescreen 3. Auto turn on - S-Beam, Smart Stay, Wi-Fi, NFC, Motion Activation, All gestures. - Set media volume to max, Set screen brightness to max 4. Restrict Power Off 5. Reboot device nightly at 3a.m local time Changeable setting Screen timeout (default : 15sec.) Set homepage (default : www.samsung.com) Set locale Sound enable Play time scheduling Screensaver replace.

(mnt/storage/sdcard0/Download) 1. How to Setup DCT Retail Mode Description 1. Access below download site and download two Retail Mode files. or Copy two files for Retail Mode into device through microSD card ※ Download site: - Samsung Retailmode Community (www.retailsamsung.com) - MISS (miss.sec.samsung.net) (NOT available to download new retailmode files from Google play or SamsungApps) 2. Please save two files for Retailmode into ‘Download’ folder. (mnt/storage/sdcard0/Download) 1 2 http://www.retailsamsung.com MISS Marketing Information Sharing System http://miss.sec.samsung.net Download or Copy Download or Copy two files into ‘Download’ folder (mnt/storage/sdcard0/Download) NEXT Copy Retailmode files via microSD card

1. How to Setup DCT Retail Mode Description 1.Tap ‘DCT_Retailmode_ Global.apk’ 2. If pop up message as a left image shows up, select ‘Settings’ 1 2 2 Tap NEXT

1. How to Setup DCT Retail Mode Description 1.Check ‘Unknown sources’ 2. Back to the previous page, and Tap DCT_RetailMode_ Global. apk again. 1 2 2 Tap NEXT

1. How to Setup DCT Retail Mode Description 1.Tap ‘Install’ 2. It will be started to install Retailmode. Tap NEXT

1. How to Setup DCT Retail Mode Description 1.Tap ‘Open’ 2. Tap ‘Activate’ 1 1 2 2 Tap NEXT

1. How to Setup DCT Retail Mode Description 1.Enter master password -Password : 5444 2. Automatically install Retailmode, media contents(photos/videos), and applications all at once. (It may take few minute to finish all works. Please be patient until all works are done.) ※ Never install DCT_retailmode in normal user device. 1 2 2 Retail Mode Started Tap

2. How to Operate Retail Mode Description 1. Touch ‘Play time scheduling’ to set time schedule 2. Set and confirm Start time and End time 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap Tap NEXT

2. How to Operate Retail Mode – Screen timeout Description 1. Touch ‘Screen timeout’ to set timeout time 2. . Choices are varies as below, but keeping default 15 sec is recommended 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

2. How to Operate Retail Mode – Select locale Description 1. Touch ‘Select locale’ to set language 2. . Choices are varies as below, change to appropriate one and wait until screen- saver turns on 1 1 2 2 Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

2. How to Operate Retail Mode – Sound enable Description 1. If you want to turn on/off sound of Retailmode, check or not ‘Sound enable’ 1 1 2 2 Tap PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt)

2. How to Operate Retail Mode – Playtime scheduling Description 1. Touch ‘Play time scheduling’ to set time schedule 2. Set and confirm Start time and End time 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

2. How to Operate Retail Mode – Playtime scheduling Description 3. Set start time you want begin 4. Set End time your want finish 3 4 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

2. How to Operate Retail Mode – Setting date and time Description 1. Set date and time (In case of using play time schedule feature) 2. Turn on ‘Automatic date and time’, and ‘Automatic time zone’, if it is able to access 3G Network. 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

2. How to Operate Retail Mode – Select time zone Description 1 If it is only available to access Wi-Fi, touch ‘Select time zone. 2. Select your time zone where you are. 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

2. How to Operate Retail Mode – Set time Description 1. If it is not available to access Wi-Fi, you should set current time manually. Touch ‘Set time’ 2. Set current time manually. 1 1 2 2 PLEASE DO NOT CHANGE ANY OF FOLLOWING SETTING LEAVE THEM AS DEFAULT (Setting applies when left the phone for 15 secs without any interrupt) Tap

3. Configuration profiles – Activate Factory reset Description 1. Touch Samsung DCT Retailmode icon 2. Tap ‘Configuration profiles’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Activate Factory reset Description 1. Tap ‘None’ button 2. Enter the password to uninstall profile - Password: M729Q16K8546 (Any letters you type here should be entered as capital letters) 1 1 2 2 Tap NEXT

3. Configuration profiles – Activate Factory reset Description 1. ‘None’ button will be checked. 2. Enter Home > setting > Back up and reset - Factory data reset will be activated 3. Factory data reset 1 1 2 2 Tap NEXT

3. Configuration profiles – Activate Factory reset Description 1. Touch Samsung DCT Retailmode icon 2. Tap ‘Configuration profiles’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Activate Factory reset Description 1. Tap ‘None’ button 2. Enter the password to uninstall profile - Password: M729Q16K8546 (Any letters you type here should be entered as capital letters) 1 1 2 2 Tap NEXT

3. Configuration profiles – Activate Factory reset Description 1. ‘None’ button will be checked. 2. Enter Home > setting > Back up and reset - Factory data reset will be activated 3. Factory data reset 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Touch Samsung DCT Retailmode icon 2. Tap ‘Configuration profiles’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Tap ‘None’ button 2. Enter the password to uninstall profile - Password: M729Q16K8546 (Any letters you type here should be entered as capital letters) 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Tap ‘Global Default’ 2. Tap ‘Uninstall’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Enter the password to uninstall profile - Password: M729Q16K8546 (Any letters you type here should be entered as capital letters) 2. Global Default is deleted 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Enter Home > setting > Security 2. Tap ‘Device adminstrators’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Tap ‘Samsung DCT RetailMode’ 2. Tap ‘Deactivate’ 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. ‘Samsung DCT RetailMode’ is disabled 2. Enter Home > Setting > Application manager 1 1 2 2 Tap NEXT

3. Configuration profiles – Uninstall DCT Retailmode Description 1. Select Samsung DCT Retail Mode 2. Tap ‘Uninstall’ 1 1 2 2 Tap