Communicare Boom Flats Retrofit: Overview and Key Findings Louise Scholtz, Programme Manager: Urban Futures, Policy and Futures Unit, WWF SA 8 November 2017 17 November 2018 - 1

Roadmap Boom Flats Retrofit Project rationale and objectives – Louise Scholtz (WWF SA) Project design and research methodology – Louise Scholtz (WWF SA) Site selection – Louise Scholtz (WWF SA) Challenges – Louise Scholtz (WWF SA) Overview of capital product design – Jacus Pienaar (NASHO) Overview of tenant engagement – Jocelyn Muller (Independent Consultant) Review of quantitative and qualitative outcomes – Megan Sager (Sustainable Solutions) Q & A and feedback Group discussion 17 November 2018 - 2

Rationale and objectives Boom Flats Retrofit Rationale and objectives Potential of social housing to address access to clean affordable energy, pursue resource efficiencies (in particular water) and address climate change Relatively high utility burden borne by low income households Results in tenant churn that impacts on operational viability of SHI’s Difficulties to access private financing to install green technologies and little manoeuvrability with tight state subsidies Using grant funding from WWF Nedbank Green Trust to retrofit energy and water efficient technologies Contribute knowledge on suitable technologies and design for the sector and tenant engagement praxis Develop a granular understanding of quantitative and qualitative impacts of retrofitting using real data Provide analysis that can support the large scale roll-out of green technologies within the sector Influence social housing policy and unlock private and public sector finance 17 November 2018 - 3

Boom Flats Retrofit Financial analysis One of the key reasons social housing was selected is the high utility burden on the poor Poor households allocate 2-3x as much of their budget to electricity and other household fuel as rich households 3,4% National average Source: Statistics South Africa Living Conditions Survey 2014/15 17 November 2018 - 4

Boom Flats Retrofit Financial analysis At Boom Flats, however, residents spent less on electricity pre intervention: 3-6% household income Baseline consumption per unit averaged 274 kWh pm, reflecting energy poverty 600-1200 kWh Middle class average Source: Meter data, SEMS 17 November 2018 - 5

Project design and methodology Boom Flats Retrofit Project design and methodology Collaborative project between project partners - WWF SA, NASHO and Communicare Multi-pronged approach - Capital project design Tenant engagement Pre and post-retrofit measurement of utility savings Quantitative and qualitative analysis of outcomes Informed by desktop research on existing praxis – nationally and internationally Amplified with tenant interviews and engagement with SHIs Expert input and peer review Supported by pre and post measurement of utility usage over a significant period of time 17 November 2018 - 6

Selected site Boom Flats Retrofit Project: Communicare Boom Flats Financial analysis Selected site Project: Communicare Boom Flats Location: Brooklyn, Cape Town Units: 20 Typology: 1 bedroom, 1 bathroom Built: 1960S Tenants: Mix of low income households including pensioner & working people (income <R10k) Rentals: Pensioner median: R1 150 Employed median: R1 500 17 November 2018 - 7

Challenges Boom Flats Retrofit Need for on-going adaptive management New built component of project fell away Delays in roll-out Retrofit options determined by existing structures Managing expectations and separation of roles vis-à-vis tenants Retrofitting with tenants in situ Ensuring maximum utility of new technologies – learning by doing 17 November 2018 - 8

Proposed questions for discussion Boom Flats Retrofit Financial analysis Q & A, Feedback and way forward Proposed questions for discussion Unlocking finance Benefit to or certification of buildings – yes or no Changes required in Policy Role of local government . 17 November 2018 - 9

Links to relevant reports Boom Flats Retrofit Financial analysis Links to relevant reports http://www.wwf.org.za/what_we_do/wwf_nedbank_green_trust/our_work/climate_change/greening_of_social_housing/ Baseline Studies on Policy, Finance, Technologies, and Tenant Engagement Praxis Policy Brief: Walking a Tightrope: Environmental Sustainability and South African Social Housing Institutions Policy Brief: The Case for Retrofits in Social Housing Scoping Report of Tenant Engagement Practices in Greening of Social Housing Social Housing Green Demonstration Projects: Boom Flats Capital Products Assessment Tenant Engagement Proces The Greening of Social Housing Community Engagement Report Review of retrofit benefits Energy and Water Efficiency Retrofits for Low Income Households: A Case Study http://www.wwf.org.za/media_room/publications/?23341/energy-and-water-efficiency-retrofit-project Forthcoming Comprehensive evaluation Report 17 November 2018 - 10

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