What is Training-as-a-Service?

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Presentation transcript:

What is Training-as-a-Service? KnowledgeWave is an online training portal available to your customers 24/7/365. End user software training for popular apps (eg Microsoft Office, Adobe, Quick Books) Over 2,000 video assets ranging from a few minutes to 90 minutes in length Free members-only webinars each month to increase engagement Discounts for in-depth online classes Analytics portal Show the value and ROI you are providing to your customer Another talking point for your ongoing customer meetings

Why is training important to you? Generate recurring revenue Every sale provides a steady source of recurring revenue Increase client loyalty and retention Offering training can be a differentiator Increases touch points within your customer's organization (not just IT staff) More successful rollouts Training makes the user experience smoother with a roll out Fewer service calls to your help desk

How to promote training successfully Explain the value Higher team member productivity Less employee frustration, more efficient use of technology Fewer “How do I do this?” disruptions Show the system Unique blended learning platform combines video training with live training for best results We can partner with you to provide a demo Be part of a proactive solution Show your customers you are forward thinking Simple sign up process

Questions? www.KnowledgeWave.com 800-831-8449