NEW ZAGROSJET SALES SYSTEM This document has been prepared for the introduction of new sales system ADS. The as of 12 th September 2014 we will use this new system, has been created for your request. For your information and we wish good new sales... 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING REQUEST 3 1 2 1 4 5 1.Booking request > 2.From – To > 3.OW – RT – Return Open > 4.Flight Date > 5.Passenger Details 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM CLASS SELECT 1 3 1.Select an available Class > 2.Check to total Fares (fee+ tax+Service Fee Details)> 3.Check to Flight dates and passengers 4.If everything is ok you can push button to continue… 4 2 18 November 2018 ZAGROSJET NEW SALES SYSTEM

PASSENGER INFORMATION 1 2 5 4 1.Contact Details for All passenger. Contact person if Necessary 2.Passenger Information Details Name-Surname-Sex-Phone Number-Mail and Birthdate* (*For CHLD and INF passenger should be correct.) 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM FLIGHT & FARE DETAILS 1 3 2 1.Details of Select FLIGHT: Airline-Route-Departure and Arrival-Flt No-Class 2.Fares of Select FLIGHT: Passenger Type - Base Price - Surcharge - Tax - Service Fee Details+ Total 3.Process Select 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM CREATE PRE-BOOKING 1 2 3 1.Details of Select FLIGHT: Airline-Route-Departure and Arrival-Flt No-Class 2.Fares of Select FLIGHT Passenger Type - Base Price - Surcharge - Tax - Service Fee Details+ Total 3.Request by info and create Pre-Booking 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM PRE BOOKIN DETAILS 1 2 3 5 4 1.Reservation details: PNR-Valid Time-Status-Agency Name-User 2.Communication Info 3.Details of flight 4.Details of passenger 5.Operations: Sending SMS-Mail-Special Service Request 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ADDED SPECIAL REQUEST (SSR) 2 3 1.After click to SSR button, open the Added SSS menu 2.All Flight Details 3.SSR List (PETC-WCh… section) You can choise a select any request 18 November 2018 ZAGROSJET NEW SALES SYSTEM

PRE BOOKING AMENDMENTS 1 1.You can use some options in have Amendments menu before to TICKET 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM NAME CHANGE 1 2 Amendments > Name Change 1- Select to Passenger 2- Name change is possible until 3 character per each passenger 18 November 2018 ZAGROSJET NEW SALES SYSTEM

BIRTHDAY (TYPE) CHANGE 1 2 AFTER BIRTHDAY CHANGE Amendments > Birthday & Type Change 1- Select to Passenger 2- Type change is possible before per each passenger 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM ADD FLIGHT 1 2 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM DATE CHANGE 1 2 Step by step; Amendments > Change Date 1- Select to New Flight date and Click Continue Button 2- Check new day details, put in request by and click change button. 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM PAYMENT 1 1 Step by step; Amendments > PNR To Ticket 1- Select to Payment type (Cash, Credit Cart or if you have other options) 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING PROCESS 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING NAME CHANGE 1 2 Amendments > Name Change 1- Select to Passenger 2- Name change is possible until 3 character per each passenger 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING SEARCH 1 2 3 Step by step; Flight Reservation> Booking Search> 1- Booking Search area (PNR Number – Name and Surname) 2- Detailed Search area (Enter flight details information and search) 3- Search results. (Booking-Pre Booking-Waitlist) 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING DATE CHANGE 1 Step by step; Amendments > Change Date 1- Select to New Flight date and Click Continue Button Check new day details, put in request by and click change button. 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING DATE CHANGE II Penalty and Price difference details 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING SEARCH All Zagrosjet PNR are transferred to ADS with new reservation numbers.  But if necessary you can search for PNR by ticket number, name or flight details. If you need to find any old record, you can search with Ticket or Old Arbit PNR Number Also, you can make Return Open Booking Search too in same menu 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM QUEUES MENU 1 2 3 4 5 6 7 8 Queue (Messages) 1- From waitlist to be pre booking passengers comes to here 2- Any seat choice request answers comes to here 3- Cancel PNR or Pre Booking information comes to here 4- Change PNR or Pre Booking information comes to here 5- All schedule change information from Airline, comes to here 6- Pet in cabin, Wheelchair, special meal request answers comes to here 7- Ticket office and Agency change information comes to here 8- All notifications comes to here 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM COLLECTION REPORTS Report > Collection If you are want can seen all sales details. After complete all necessary information selected. This area like this old sales system Arbit. 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM BOOKING LIST REPORTS 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM CIRCUIT REPORT LIST 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM LIMIT REPORT LIST 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM VISA PAYMENT FORM 18 November 2018 ZAGROSJET NEW SALES SYSTEM

ZAGROSJET NEW SALES SYSTEM FOR HELP Mail: rami@zagrosjet.com rm@zagrosjet.com reservation@zagrosjet.com Phone +964 750 4184444 +964 750 4204444 18 November 2018 ZAGROSJET NEW SALES SYSTEM