All Learning Started As Informal The “As Is” State Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz This 70-20-10 Reference Model Really Makes Me Think About The Fact That Most Learning In The Workplace Isn’t From L&D Content. Think About It. All Learning Started As Informal Until Someone Decided To Resource And Fix That. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Fix It? Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Yes. When Informal Learning Isn’t Cutting It – Management Steps In And Sometimes Asks for L&D To Address It. But We Need To Keep That 70-20-10 Balance Right? Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz No. The “As Is” State Isn’t Usually The “To Be” State As Well. Not In A World Where You Are Usually Trying To Continuously Improve. Or To Discontinuously Improve. So – We Fix It. If Leaving Learning To Informal Means Isn’t Effective or Efficient or Quick Enough – Something Needs to Be Done. But Only Where The Costs for that Problem Exceed The Cost For Any Solution-Set. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz But That Fix Is Not Always A Learning Solution, Right? Right. Learning May Be Needed As a Secondary Solution When The Primary Solution-Set Requires New Learning, Say For A Revised Process Requiring New Software And Also New Policies. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz I See. So The “As Is” State Isn’t The Ideal “End State” – Just a Typical “Staring State.” Right. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz The Solution Could Be A Simple Job Aid. Right? Right. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Or The Solution Could Be A Change In The Process Announced And Explained Via An Email. Right? Right. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Did You Know That The Concept Around The “As Is” State Versus The “To Be” State Come From The Late Geary Rummler? No. But It Doesn’t Surprise Me. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Do You Think Our L&D Efforts Should Be Aimed At The Big Audiences In The Enterprise? Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz No. They Should Be Aimed For The Big Bang. What If Two People Are Driving A Truck Around a Major City Picking Up Factory Chemical Wastes – That If Accidentally Combined – Would Be So Combustible That They Could Blow That City Off The Face Of The Planet? Small Target Audience Size. Big Impact – Avoided. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz

Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz Wow. The 70 In That Case … Ten Four Good Buddy. Over And Out. Guy W. Wallace Pursuing Performance EPPIC Inc. www.eppic.biz