Social Innovation Internship Orientation (Term-time 2017-2018) Time Topic Speaker Venue 6:00-6:10pm Welcoming Remark Professor William Hayward Dean of Social Sciences Social Sciences Chamber 6:10pm Sharing by Past Interns Ms. Carrie Cheng Past Intern at SCMP Ms. Vanessa Tsang Past Intern at KPMG 6:30 – 7:30pm Parallel sessions Meet your academic tutors - Overview of the academic deliverables Briefing on work ethics and work culture Experiential Learning Team Mr. Ken Yan Miss Elsa Lam Miss Winky Wu Mr. Ken Yan – Rm 1104 Miss Elsa Lam – Rm 1103 Miss Winky Wu – Social Sciences Chamber

Social Innovation Internship Orientation (Term-time 2017-2018) Welcoming Remark Professor William Hayward Dean of Social Sciences

How to survive and thrive in your internship Social Innovation Internship Orientation (Term-time 2017-2018) How to survive and thrive in your internship Ms. Carrie Cheng, Past Intern at SCMP Ms. Vanessa Tsang, Past Intern at KPMG

Overviewing Social Innovation Internship & Academic Deliverables Sep 22, 2017 6:30pm -7:30pm

SIGC Intended Learning Outcomes Understanding social issues through first-hand practical experience working with Community Partners; Identifying key issues and develop strategies to enhance social development & promote social innovation; Applying academic knowledge (including models, theories, and/or concepts), critical thinking, and analytical skills acquired at the University to analyze real-life situations; Developing work ethics, self-initiative, adaption to the organizational culture, and communication skills for successful workplace performance.

Internship Period Oct 3 , 2017 – April 6, 2018 At least 1 full-day OR 2 half-days per week Internship period includes semester break, school holidays & reading weeks (NO Break) Internship break during examination period (December 1 – 23, 2017) ONLY

Academic Deliverables   Deliverables Grading 1 Internship Orientation & Consultation Sessions Pass/Fail 2 Organization Analysis 3 Integrated Essay Outline 4 Reflective Journal 5 Overall Performance at Community Partner Organization 50% 6 Integrated Essay 40% 7 Poster Presentation 10% ** Failure to submit or participate in any ONE of the above seven deliverables will result in FAILURE for this course

Consultation Sessions (Compulsory) All sessions are held from 6:30pm to 8:00pm @ 11/F The Jockey Club Tower Any absence has to seek prior approval & make-up assignment is required Date Topic 30 Oct 2017 Session 1: Know Thyself & Organization 22 Jan 2018 Session 2: Integrated Essay and its Outline 19 Mar 2018 Session 3: Poster Presentation Conference

Deadline for Academic Deliverables Date Item 13 Nov 2017 Organization Analysis 12 Feb 2018 Essay Outline 12 Mar 2018 Reflective Journal 3 Apr 2018 Poster Submission 19-20 Apr 2018 Poster Presentation Conference 30 Apr 2018 Integrated Essay

What is your 100% assessment made up of? 50% Presentation Integrated Essay Supervisor’s Evaluation

Workplace Communication

Communication Channels WhatsApp/ SMS Email Phone Conversation Face-to-Face Communication Amount of Information Transmitted

Email Etiquette How often should I check emails? When do I use c.c. and b.c.c.? Why is “Acknowledging Receipt” necessary?

in the following situations? How should you respond in the following situations?

Situation 1: “My supervisor is not too happy with the way I dress Situation 1: “My supervisor is not too happy with the way I dress. I don’t see any problem with it.”

Response: Just dress as your supervisor requests but feeling a grudge deep inside Ask your supervisor what his/her concern is and tell him/her what you think. Then compromise. Complain to your academic tutor that your supervisor is intruding your privacy on how you dress

Situation 2: “I am not feeling well today, I should take sick leave.”

Response: WhatsApp your supervisor that you are sick and won’t go to work. Email your supervisor that you are sick and won’t go to work. Call your supervisor to tell him/her that you are sick and won’t go to work. Email or Call your supervisor to tell him/her that you are sick and won’t go to work + submit the leave form in the Handbook (p. 29) together with a medical certificate

Situation 3: “I thought my job duties were to plan fund raising activities. Why do I have to help out with this ad hoc event? I feel cheated!”

Response: Sue your CP! Just do what your supervisor asked you to do, then write a complaint letter to his/her boss after the internship. Explain to your supervisor that this is not what you agreed to work on and compromise on the new required tasks. However, bear in mind that all learning opportunities are valuable for your growth. Be adaptive!

Communication Barriers Expectations Assumptions Perceptions

Q & A Read Internship Handbook carefully. For further enquiry, please send e-mail to your Academic Tutor