Chapter 8 – Group Influence Part 3: March 17, 2014
Group Decision Making & Groupthink Poor group decisions may result due to: Cognitive constraints: Affiliative constraints: Egocentric constraints: What is groupthink? Examples from NASA?
Groupthink symptoms: 5. Pressure to Conform 1. Illusion of Invulnerability 2. Belief in Group’s Moral Superiority 3. Rationalization 4. Stereotypes of Opponents 5. Pressure to Conform 6. Self-Censoring 7. Illusion of Unanimity 8. Mindguarding
Reducing Groupthink Solutions focused on leadership – Solutions focused on decision making – Solutions focused on group members -
Conflict Management Strategies Options involve use of a 3rd party and extent of their power: 1) Bargaining – 2) Mediation – How do they differ? 3) Arbitration – How does it differ from mediation? Conventional vs. Final Offer arbitration: Effects on intragroup relationships?