Heather Steele HLG Conference Keele University 14 – 15 June 2018

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Presentation transcript:

Heather Steele HLG Conference Keele University 14 – 15 June 2018 Developing a Quality and Improvement Virtual Bookcase to support Knowledge Mobilisation in a Mental Health Trust Heather Steele HLG Conference Keele University 14 – 15 June 2018

The beginning Knowledge management in the organisation… New intranet development – opportunity! Information existed…but where? Continuous Improvement Team Knowledge management vs. knowledge mobilisation Appetite for the work but no-one knew WHO

Finding the key stakeholders Who? Finding the key stakeholders Communications Continuous Improvement Research and Development Learning from Incidents and Mortality Risk Management Information Governance Library and Knowledge Services!

Aims Quality and improvement Effective communication Patient safety Make things easier to find “Improving communications on lessons learned and sharing best practice. This seems to be at the heart of the QI Bookcase” Head of Communications

The QI Bookcase

The QI Bookcase

The QI Bookcase

What next? To be continued… Evaluation Impact! Learning from incidents and mortality Survey planned October 2018 Page access stats

Reflection Stakeholders:Time Technology Semantics Getting it used!

Top tips Engage stakeholders early on Create buy-in Link to efficiency and safety Provide examples Align with Trust objectives Be patient IT and Communications are key

Heather Steele h.steele@nhs.net