Creating Volunteer Online Police in Virtual Worlds “Because behind every Avatar there is a real person!” Jaque Davison Davison Associates (703) 644-7354 VR4YourPC@aol.com ©2009 All Rights Reserved
Overview Guidelines – Terms of service Crimes and enforcement tools Organization Training academy Implementation
Guidelines - Terms of Service Set by the owner Shrink-wrap principle Failing got follow is grounds to deny service Too many users for the owner Community talent Real crimes require real police
Crimes Flaming Land disputes Vandalism Stalking Content violation Account theft Password cracking Social engineering Credit card fraud *
Enforcement Tools Muting Suspension of rights Ejection Banning Object deletion Special Bots Manifesting as an Avatar Multiple location presence Teleporting Chat capability Object copy and move functions Chat and incident logging
Special Tools
Organization
Academy
Training Sites
Academy Tracking
Patrolling
Ejection Technique Change the subject Use humor Capture chat The user name The user's IP address The date and the time The world where the infraction occurred A transcript of the offending text taken from a chat log Change the subject Use humor Capture chat Warn in whisper Warn in bold Eject Report
Implementation Step 1 Policy and procedures Step 2 Initial operations Involve the community Recruit Step 3 sustainment Set up the academy Record keeping Special operations
A Sign on the Wall
AWSource
TRADOC World
UCanFnsh
The briefing is over… Thank you The White Paper “Creating Volunteer Online Police in Virtual Worlds” is available on request from: VR4YourPC@aol.com