Graham Hackney CRM Manager, University of Bath Chair CRM Network UK

Thank you for coming This is as close to an AGM as I’d like to get! We have until 5pm and then 1h30 to get ready for the black tie dinner  Drinks reception will commence at 6:30pm with dinner at 7:30pm

A little background Idea formed early 2016 – in two different places Two independent meet-ups in 2016 (Warwick and Oxford) A summit meeting on Friday 4 November 2016 Then there was one Nottingham conference 2017 Growing numbers Formalised in late 2017 Newcastle conference 2018

The Network today We have 204 members From 77 institutions All four constituent countries represented Annual conference Forum Website Newsletter updates We want to know if you have any improvement suggestions

Who are the committee? Chair (for now) – Graham Hackney; CRM Manager, University of Bath Vice Chair – Rupert Frankum; Technical Project Manager, Plymouth University Administration Officer – Kate Jackson; CRM Manager, Nottingham Trent University Communications Officer – Andy Ball; CRM Manager, University of Westminster

Recent developments Community bank account - Protects committee from conference expense - Accounts will be published annually - Not for profit organisation - If network folds, any money remaining donated to charity New Chair, Richard Harrison; CRM Manager, University of Warwick

Conference 2018 Huge thank you to Northumbria University for hosting Vendors present for the first time Programme designed around feedback from last year and results of survey done earlier this year If you want to host next year, we are open to volunteers (it is the most difficult bit, and without volunteers we couldn’t have one!)