Business Process Management Certification Aspects of Implementation 11/19/2018 Business Process Management Certification Aspects of Implementation Joseph Francis Sr. Director, HP IT Business Process Management Chairman, Supply-Chain Council HP_presentation_template

The BPM Professional Needs Potential Levels Theoretical Knowledge Practical Knowledge Potential Levels “Getting Process Change Work Done” Vs “Managing Process Change Work” - “Process Strategy Mastery” November 19, 2018

When we say Customer, Supply, and Design Process Professional… It’s all about business transformation Process Work Practical & Theoretical Skills Professional Certification Assess Process Scope Performance Metrics Process Benchmark Competitive Performance Requirements and Process Gap Analysis Process Assessment Professional Model AS IS Process Flow Disconnect & Gross Opportunity Analysis Process Flow Strategy and Best Practice Analysis Process Strategy TO BE Process Flow Process Modeling Professional Optimize AS IS Work/Information Map Transactional Analysis Process Specifications TO BE Work/Information Map Prioritized List of Changes Process Optimization Professional Implement Master Schedule of Projects ROI Analysis Technology Selection Detail Requirements, Solution Design, Configuration, Test & Go Live Process Implementation Professional + = November 19, 2018

Information Technology The Professional as Expert in all Process Areas for an Enterprise Domain Demand Chain Process Expert Human Resources Information Technology Finance, Tax & Treasury Legal Enabling Information Markets Customer Chain Business Development Supply Chain Design Chain Suppliers Customer Customer Chain Process Expert Supply-Chain Process Expert Design Chain Process Expert November 19, 2018

The Professional as Expert in all Process Areas to create Context and Strategy Human Resources Information Technology Finance, Tax & Treasury Legal Enabling Information Markets Customer Chain Business Development Supply Chain Design Chain Suppliers Customer Has full expertise… Re-Usable Industry Framework Can Create… Is Called… Process Master November 19, 2018

Certification Theoretical Knowledge Practical Knowledge Validity Completed Training in Process area i.e. Provsion Modelling Completed Training in Process domain i.e. SCOR Completed Training in Process framework -? Managed through training institute Practical Knowledge Example Process area work i.e. process models Example domain implementation programs i.e. case study Includes scope, model, analysis and implementation Example industry framework implementation Includes industry framework model, case study Managed through domain standards bodies Validity Professional – 2 years (bi-annual recertification) Expert – 3 years (can complete 1 – 2 domain implementations) Master – 4 years (can complete 1 – 2 industry frameworks) November 19, 2018

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