Flats Symposium 2008 Communicating FSS NPF Peter Moore National Postal Forum NPF Where knowledge and innovation connect. ® ® Flats Symposium 2008 Communicating FSS Peter Moore President, Peter Moore & Associates National Postal Forum 2008
Communication Team Cross-functional Co-chairs Industry Postal Peter Moore – Industry (PJM@PeterMoore.com) John Nagla – Postal Service (john.nagla@usps.gov)
Purpose Develop Process to Facilitate FSS- Related Communications Among Key Stakeholders Customers – Mail Owners Mail Service Providers USPS 3
Initial Questions What data needs to be communicated? Who needs to know? What is the necessary timing? Frequency? How well suited are existing communication channels? What changes and additions are needed? How best to provide feedback?
Key Data FSS Deployment Schedule Entry Points Critical Entry Times Mailing Standards Mailpiece Design Preparation Requirements
Establishing the Process Program Initialization Raise Awareness Create and Refine Data Structures And Communication Channels Deployment of Machines Into New Areas Labeling, Transportation Changes Regional Effects – Local & Regional Mailers
Short Term Objectives FSS Web Page Brochures Linkage from USPS.com, RIBBS, etc Specific Data Links to “All Things FSS” Brochures Addressing Preparing for FSS Distribution Through BMEU, PCC, BSN
More Specifics Addressing Presentation “Workshop-in-a-box” PowerPoint For use at PCCs, Industry Meetings, etc. Addressing, FSS, IMB Speakers Bureau Industry Functions; e.g., Conferences USPS Functions; e.g., PCC meetings, Focus Groups
Resources National Postal Forum FSS Symposium DVD Postal Explorer PCC Insider PCC Education DMM Advisory MailPro 9
Questions?