Digital transformation in the NSW Government: opportunities and risks

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Presentation transcript:

Digital transformation in the NSW Government: opportunities and risks Emma Harris 22 February 2018

KEEP FULL AND ACCURATE RECORDS ESTABLISH A RECORDS MANAGEMENT PROGRAM PRESERVE AND PROTECT RECORDS ENSURE ACCESS OF TECH-DEPENDENT RECORDS

Digital by design All new processes are digital Paper-based processes replaced with digital processes

Electronic Transactions Legislation Amendment (Government Transactions) Act 2017 Electronic service of documents – 39 Acts & 1 Regulation Statutory declarations – 8 Acts & 3 Regulations Online publication of notices – 4 Acts Omission of facsimile & “photocopy” – 2 Acts & 1 Regulation Modernised 53 Acts and 5 Regulations which contained requirements for traditional, paper-based processes

Information risks

Risks to records in the cloud Provider claims ownership of data Provider uses data for own purposes Provider discloses data to third parties Provider retains data at end of contract Data is lost or corrupted Data is periodically or permanently inaccessible

Source: www. prov. vic. gov Source: www.prov.vic.gov.au/recordkeeping-government/a-z-topics/high-value-high-risk-introduction

Areas of value and risk for local government Revenue and expenditure Council property Infrastructure Development and building controls Legal services Childcare Grants and subsidies Employees Tendering Complaints

Further information Recordkeeping advice: www.records.nsw.gov.au/recordkeeping Future Proof blog: futureproof.records.nsw.gov.au/ NSW Digital Government Strategy: www.digital.nsw.gov.au/ Email: emma.harris@records.nsw.gov.au govrec@records.nsw.gov.au