Saint John’s Newberry United Methodist Church Leadership Training Session 5 June, 2018

Welcome Opening Prayer

Review Maps - Core Maps & Church Committees - SAS

Communication “Big Picture” Organization Objective is to accomplish Mission Core Components used to manage Operations includes Information – gives Direction Mission, Vision, Values Tasks, Plans, Priorities What, Why, When, How, Who

Communication Defined Process of Moving & Multiplying Information Maintaining & Fine-Tuning Direction Cost Effective Asset Requires Good Information at the Right Time Communication is Important because Information is Important

Why not Communication First? Create Perspective to Understand Value of Communication Clear Organization Objectives & How Communication Supports Objectives

Communication Discussion 1 How do we Communicate? Objectives & Outcomes of Communication General Communication Pointers

Communication General – Marge - 1 Strengths & shortcomings Humanize yourself Assertive speech Earn trust Talk confidently Share info on "level" of receiver      

Communication General – Marge - 2 Giving answers Add questions Encourage dialog Develop respect Stay on target

Communication Discussion 2 Listening Pointers Non-Verbal

Listening - Marge Listen - not just hear Show interest in what they have to say Not what you say but how you say it End conversation on high note

Non-Verbal - Marge Non-verbal communication/Body Language More important than realized Establish mutual understanding Behaviors during interaction

Communication Discussion 3 Speaking Pointers Common Problems & Barriers Delivering Bad News Criticism Conflict

Communication Discussion 4 Resistance to Action Difficult Employees Running Meetings What to Do When?

For Next Month Practice the Tools Move on current Project – Individual or Group Consider Teaching a Lesson Future Dates – No July!

Closing Prayer Thanks to Pastor Jay Next Session – August 8th, 2018