Software Release January 2014
Support costs per subscription have decreased Employee Navigator now has 300,000 employees & dependents & >3,000 companies Support costs per subscription have decreased Incident tracking, knowledge-base & forums managed by Zendesk Remote training and product webinars for users Maturing software is driving down incidents
We’ll be serving up some new features in February Decision support engine Assigning contacts to clients (and outside vendors too) Basic commission tracking
What is Employee Navigator cooking up for 2014 Small group quote engine 1-click integration with Discovery Benefits for FSA COBRA Self-registration for employee (no more importing employees!) Reporting across companies ACA compliance tools (hours tracking, affordability, etc.) API Infrastructure to pull data right out of EN Expand our self-service EDI engine