London Performance March 2007

London Performance Londons CPA scores have improved significantly since 2002 The performance of Londons councils compares well with top tier authorities in the rest of the country, especially on Direction of Travel London boroughs are the highest performing type of council Customer satisfaction in London is above the national average, but there is still a wide range; Londons customer satisfaction is rising, bucking the national trend Londons performance shows clear trends around individual CPA blocks London compares badly with the rest of the country on the CPA environment block London compares badly with the rest of the country on the CPA culture block Londons scores on the CPA housing block are now in line with the national average London compares well with the rest of the country on the CPA use of resources block

Londons CPA scores have improved significantly since 2002

The performance of Londons councils compares well with top tier authorities in the rest of the country…

…especially on Direction of Travel

London boroughs are the highest performing type of council

Customer satisfaction in London is above the national average, but there is still a wide range

Londons customer satisfaction is rising, bucking the national trend

Londons performance shows clear trends around individual CPA blocks

London compares badly with the rest of the country on the CPA environment block

London compares badly with the rest of the country on the CPA culture block

Londons scores on the CPA housing block are now in line with the national average

London compares well with the rest of the country on the CPA use of resources block