The Upcoming DoD Standard on PSAP Notifications of Major Incidents

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Presentation transcript:

The Upcoming DoD Standard on PSAP Notifications of Major Incidents Ty Wooten, ENP Christopher Carver, ENP Serena Chan

Background Ft. Hood Chattanooga, TN

History of Guidance NORAD Pipeline Railroad PSAP Registry

“Simple Problem” How does the DoD ensure that their personnel are aware of critical threats that may impact military personnel. Easiest way: model something that already do!

Process to Date Who? National 9-1-1 Program Office Department of Defense NENA Staff Northcomm What? Envisioning and Development Sessions Volunteer PSAPs Let to the creation of a Pilot Document

A Pilot PSAP which is notified of any potentially serious incident that may impact a Department of Defense facility or Department of Defense personnel shall notify the USNORTHCOM OPERATIONS CENTER AT: 1-800-793-8264 as soon as the event is verified or a high level of confidence exists in the PSAP that the event is valid.

Critical infrastructure failure (Bridge collapse; significant blackout, communications outage, water failure, etc.) Any active shooter situation with multiple victims/significant loss of life or involving a high profile location or facility A Caller to 9-1-1 reports he/she wants to take violent action towards military personnel Any aircraft crash A wildland fire that threatens a military facility Suspected or confirmed event of terrorism (any source) Riots or Civil Disturbances near a military installation or facility A HazMat incident which may impact a nearby military facility Possible chemical, biological, nuclear, or radiological event This list is by no means “all-inclusive.” 9-1-1 Centers are encouraged to use their best judgement regarding notifications and to call “when in-doubt”. In addition, if a significant escalation of an already reported event occurs, PSAPs are asked to provide an additional notification to the USNORTHCOM OPERATIONS CENTER when conditions permit.

Timeline Alpha Pilot: November 1 to February 1 Beta Pilot: February 1 to Summer 2017 Full Release: September 1, 2017

What do you think? What do you think of the policy? How long do you think it will take your center to notify? How do you think we should inform PSAPs of this program? Other questions and answers