ETSI STF333: “European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI) Bruno von Niman ETSI TC Human Factors Vice Chairman STF 333 Leader Bruno.vonNiman@etsi.org GA49(07)XX

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Bruno von Niman Husband of one, father of three ETSI TC Human Factors (1994- ) Vice Chairman Specialist task force lead expert ITS Sweden, ICT Accessibility WG (1995-) Activity areas with an accessibility focus (1993- ): Research and development of accessible mobile and office communications ETSI assistive device connectivity team Childrens’ ICT champion Multicultural accessibility eHealth user experience Web accessibility (WAI), Mobile Web accessibility Web security (consumer focus) Societal aspects of ICT usability and accessibility standards (ongoing Ph.D. research) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Presentation agenda ETSI and TC Human Factors M 376 Phase 1, ETSI Team: STF333 Team Work plan Progress to date Work plans Reference group Coordination activities AoB, Q&A ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Standards – starting with the user experience ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) ETSI One of three European standards Organizations (ESOs), established in 1989 Officially recognized by the EU & EFTA Develops globally applicable ICT standards fixed, mobile, radio, broadcast, internet other areas Independent, not-for-profit Direct member participation 16,000+ publications available on-line, for free ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) ETSI TC Human Factors Responsible for human factors issues in all areas (horizontal) Ensures that ETSI takes into account the needs of all users Produces standards, guidelines and reports that set the criteria to optimize the user experience Chairman: Stephen Furner (BT, UK; 3rd term) Vice Chairmen: Lutz Groh (Siemens, Germany) Bruno von Niman (ITS, Sweden) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) ETSI STF 333 Nikos Floratos, Bruno von Niman (STF Leader), Walter Mellors, Sean Hayes, Gunnar Hellström, Richard Hodgkinson ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) “European accessibility requirements for public procurement of products and services in the ICT domain, Phase 1” (EC Standardisation Mandate M/376 to CEN, CENELEC and ETSI) Open, collaborative, liaison-dense, open process Welcome requirements, input and comments through true, all-accessible communication means supported: http://portal.etsi.org/stfs/STF_HomePages/STF333/STF333.asp Proud to be WAI AAA compliant! Email: Bruno.vonNiman@etsi.org Voice calls: +46 733 66 12 82  Text calls (v.21): +46 8 556 002 05 Total conversation (SIP only; speech, text and sign language supported): info@sip.omnitor.se Proud to provide truly accessible communication means! ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Deliverable (1/2) An ETSI Technical Report (development during September 2007 – May/October 2008; project ends in March 2009) that will provide: An inventory of ICT products and services (grouped in technical areas) that are usually bought by public procurers which will cover at least the ICT products addressed in Section 508 and Canadian toolkit. Other ICT products may be added, if identified as bought by public administrations. a forward-looking approach will be taken.   A list of existing functional accessibility requirements in Member States and internationally for those ICT products and services within each technical area, particularly those currently in use in public procurement the requirements will cover the concepts of “Design for All" and “Assistive Technology".   In each technical area, gaps will be identified where no accessibility requirements exist suggestions will be provided for developing missing or additional requirements.   ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Deliverable (2/2) 4. A list of existing national, European and international standards and technical specifications (in the sense of Directive 98/34) will be identified which might comply with those requirements. An assessment will be made on whether the above mentioned requirements can be used as either technical specifications or as criteria for awarding public contracts (in the sense of the Public Procurement Directives).   5. A proposal will be made for a standardization work programme for the development of requirements and award criteria that still do not exist or that are not yet standardized or where the existing requirements are not considered adequate or suitable as either technical specification or award criteria. The work program will provide an indication of the types of standardization deliverables best suited to carry out the work described in phase II of the Mandate, other than for II.1 where an EN is required. Development in close collaboration with the CEN PT Cross-approval of deliverables by all three ESOs ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Time plan September 2007: Start of work, progress reporting to ETSI TC HF October 2007: Coordination with CEN and ICTSB/DATSCG November 2007: Release of first public draft TR for comments (three updates scheduled); First Steering Group reporting; February 2008: Progress reporting to ETSI TC HF March 2008: Interim Progress Report to EC/EFTA June 2008: Open Workshop; progress reporting to ETSI TC HF Sept/Oct 2008: Progress reporting to ETSI TC HF; submission of the Final Draft TR, for approval process (end of development work phase) Formal reporting and closure: February 2009 Final report to ETSI TC HF and publication of the ETSI Technical Report by the ESOs, following joint agreement March 2009 Final Report to the European Commission and EFTA and closure of the project The M 376 Phase II work will follow. ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Public draft release time plan ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

First work session (September 2007) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Second work session (October 2007) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Third work session (November 2007) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Some investigation topics Forward-looking, broad ICT perspectives Functional, service-centric focus Lifecycle approach How address? Weight of accessibility requirements Matched to current proceses SIMAP, CPV codes, practices, 508, Canadian toolkit Practical experiences, processes, lessons learned? End user segmentation investigation business- consumer- corporate, children, etc Study of national requirements, processes, toolkits, approaches other available options? Global liaisons and cross-referencing Degree of achievable harmonization? CEN PT coordination ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Coordination and reporting activities: TC HF, CEN/BT/WG 185 (eAccessibility), PT Home page published on 24th September 3 days after start of work 1st progress report to ETSI TC HF on 26th September Liaisons initiated during October 2007 1 October 2007, Brussels CEN PT coordination and activity planning meeting 2 October 2007, Brussels Presentation to CET/BT/WG185 and EC Officials 23 November 2007, 1st Steering Group meeting 3 December 2007, 2nd progress report to ETSI TC HF Dissemination activities under consideration and planning: Mobility World 2007, HFT 2008, ITU 2008 ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

Brussels, 2nd October: Presentation to CET/BT/WG185 and EC Officials ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) Next work session(s) Work always ongoing (emails, DocBox, phone conferences, external information collection, liaisons) WP reviewed and updated 4th face-to-face STF meeting 23- 25 January 2008, at ETSI On the agenda: The open issues Liaisons Comments received Finish first work package, transfer focus to second Second public draft development and release ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

SIS TK 504 (HANDISAM, Stockholm, December 12, 2007) First public draft ETSI DTR 102 612: ” Human Factors (HF); European accessibility requirements for public procurement of products and services in the ICT domain (European Commission Mandate M 376, Phase 1)”, version 1 Comments until January 10, 2008 (see Annex 3 in the draft) ETSI STF333 (M 376) SIS TK 504 (HANDISAM, Stockholm, December 12, 2007)

THANK YOU! Bruno.vonNiman@etsi.org GA49(07)XX