Optimizing Business Process Performance Chapter 10 Business Process Modeling, Simulation and Design

Optimizing Business Processes NOTE: We recommend presenting this chapter by running Extend 6.0 directly, and interactively show how the program works. However, for your convenience, we have attached a selection of the figures/screenshots from Chapter 8 of the book as the basis for an in class presentation without access to a computer with Extend installed.

Optimizing Business Processes Conceptualization of an optimization model

Optimizing Business Processes Conceptualization of an optimization model with uncertainty

Process Optimization Tutorial 0.10 Clerk & Technician Agent & Supervisor Technician Agent Agent C D H I J 0.60 Clerk Clerk A B Technician 0.40 0.85 E G Technician 0.15 F Technician & Supervisor Business process with multiple resource types

Optimization Tutorial Extend model of process with an Evolutionary Optimizer block

Optimization Tutorial Clone tool in the Extend toolbar

Optimization Tutorial Resource Pool block dialog for Supervisors

Optimization Tutorial Timer block dialog

Optimization Tutorial Set Cost tab of the Evolutionary Optimizer block dialog

Optimization Tutorial Global constraint to model limit in the total number of workers

Optimization Tutorial Parameter settings for the Evolutionary Optimizer

Optimization Tutorial Results tab showing ordered population

Optimization Tutorial Optimization Value plot