Management and Leadership CHAPTER 7 Management and Leadership 7-1 Management 7-2 Leadership 7-3 Ethical Management

Management 7-1 Goals Define the five functions of management. Describe the levels of management in businesses. Discuss when to use the two management styles.

Key Terms Management-process of accomplishing the goals of an organization through the effective use of people and other resources Planning-involves analyzing information, setting goals, and making decisions about what needs to be done. Organizing-identifying and arranging the work and resources needed to achieve the goals that have been set Chapter 7

Key Terms Staffing-all of the activities involved in obtaining, preparing, and compensating the employees of a business. Implementing-effort to direct and lead people to accomplish the planned work of the organization. Controlling-determines to what extent the business is accomplishing the goals it set out to reach in the planning stage Management style-the way a manager treats and involves employees Chapter 7

ROLE AND WORK OF MANAGERS Who is a manager? Entrepreneur who develops a new business Chief executive of an established firm who decides how to compete in a changing international market Supervisors with responsibility for the work of a small number of employees Vice presidents with more than 100 employees reporting to them Chapter 7

ROLE AND WORK OF MANAGERS 5 functions of managers Planning Organizing Staffing Implementing Controlling Chapter 7

ROLE AND WORK OF MANAGERS What do managers do? Planning-involves analyzing information, setting goals, and making decisions about what needs to be done. Organizing-identifying and arranging the work and resources needed to achieve the goals that have been set Staffing-all of the activities involved in obtaining, preparing, and compensating the employees of a business. Implementing-effort to direct and lead people to accomplish the planned work of the organization. Controlling-determines to what extent the business is accomplishing the goals it set out to reach in the planning stage Chapter 7

WTBS… Your class is responsible for picking up litter on a highway on the edge of your town. Your team has responsibility for managing that project. For each of the five of management functions, identify two management activities that your team must complete in order for the project to be successful. Chapter 7

MANAGEMENT LEVELS Top management Mid-management Supervisors Management by others Chapter 7

Top management Executives with responsibilities for the direction and success of the entire business. Set long-term direction and plans. Held accountable for the profitability and success of the business. Job titles include: CEO, President, Chief Operating Officer, V.P. Spend most of their time planning and controlling activities. Study economy and competition. Approve all major communications. Chapter 7

Mid-management Mid-managers are specialists with responsibilities for specific parts of a company’s operations. Ex. Marketing mgr., Information technology mgr., customer service mgr. operations mgr., & human resource mgr. Take the company’s plan and prepare specific plans for their part of the business. Must coordinate their work with other mgrs. Time is devoted to the organizing, staffing, and implementing functions. Chapter 7

Supervisors Are the first level of management. Responsible for the work of a group of employees. Plan the day-to-day work of the employees they supervise. Make sure that needed resources are available and used wisely. Often evaluate the work of their employees and solve problems that occur in the area. Spend most of their time implementing plans of executives and mid- mangers. Chapter 7

Management by others These are employees that are not managers, but complete work that seems to be a part of one of the management functions. They plan and organize their work. May take part in hiring and training new employees. May evaluate quality of the work they complete. Some experience employees are asked to serve as leaders for their work group. May be asked to lead a project or supervise the work of a new employee. Ex. Group leaders, employees Chapter 7

MANAGEMENT STYLES The way a manager treats and involves employees. Tactical management Strategic management Mixed management Chapter 7

MANAGEMENT STYLES Tactical management Strategic management Directive and controlling Mgrs. will make the major decisions and stay in close contact with employees while they work to make sure the work is done well. Strategic management Mgrs. are less directive and involve employees in decision. Trust their employees to work without direct supervision. Mixed management Combined use of tactical and strategic management. Chapter 7

WTBS… Think of a coach, teacher, or other leader with whom you liked to work with. Identify the management style the person used in working with people and describe why that management style seems to be effective. Chapter 7