COMMUNICATION PROCESS

Components involved in communication process Sender Receiver Frame of reference Encoding Decoding Channel Feedback

idea feedback reconstructed idea Sender-------------------channel----------------receiver (encoded) (decoded) Message Frame of Reference verbal or Non verbal Frame of Reference (knowledge, perceptions (knowledge, perceptions Past experiences, feelings) Past experiences, feelings)

Types of Communication Intrapersonal (with oneself) Thought processing, decision making, reflecting Interpersonal (one-one) One-one talk, interviews, discussions Group communication (small groups) Group discussion, class room discussion Public communication (one-many) Speaker to audience, public speeches

Past experiences Reaction of others life roles Awareness of self as a message sender Awareness of self as a message receiver Willingness to involve biases empathy Past experiences Reaction of others life roles