Supplier Responsibilities

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Presentation transcript:

Supplier Responsibilities SupplyWEB

PO’s / Negotiations New PO’s/Negotiations for PO Change or cancellation should be responded to within one business day. Accurate Delivery Information Suppliers are expected to provide accurate delivery information regarding our purchase orders. We relay your delivery promises to our customers and rely on you to keep us informed with accurate delivery information. Known delays – Please negotiate new arrival dates on any orders where you know you will not meet the required date. Do not wait until the order is “Past Due” to negotiate a new arrival date. Past Due orders – If you are following the above, you will not have past due orders. However, if orders become past due, please negotiate new arrival dates ASAP. Past due orders can be found on your EMC in SupplyWEB on the Purchase Order tab.

Shipments Ship product to arrive 2 days prior to the required date on the purchase order. Our required date is NOT your ship date, it is the date we expect to have the product on our shelf. You may need to adjust the date on our order in YOUR system to ensure the product arrives on time. SupplyWEB shippers must be created for all orders. SupplyWEB shippers must be published prior to the product arriving at our door. Include the SupplyWEB Packing List NA document shipments destined for our facilities. Please place the SupplyWEB packing list in a sleeve on the outside of the 1st box. Mark all boxes 1 of 3, 2 of 3, 3 of 3.etc. Please mark each shipping container with the ASN # for the shipment. Payments Payments are made based on actual receipts Payments are made at payment terms from the receipt date (not your invoice date) The information your shipping team provides in the “Invoice # “ field on the SupplyWEB shipper is what will be passed to the ACH remittance when we make payment. Please have your shipping and accounts receivable teams work together to resolve un-reconciled payments.