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So you could say it’s a matter of life and death. “Good organisational culture has a direct impact on patient care in terms of patient satisfaction and patient mortality.” So you could say it’s a matter of life and death. We all have a responsibility to play our part in creating a good culture despite the challenges we face. Source and further reading: NHS Staff Management and Health Service  Quality, 2011 https://www.gov.uk/government/publications/nhs-staff-management-and-health-service-quality

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Director General Finance & Commercial Paul Baumann Elizabeth O'Mahony Chief Finance Officer Calum Pallister Director of Finance David Williams Director General Finance & Commercial Paul Baumann Chief Finance Officer Bill Gregory Chief Finance Officer & HFMA Representative

Improve equity of access and diversity Building resilience Consistently measure and provide evidence of function standards Function-wide commitment to staff development Grow talent and leaders Drive value

We’ll know it’s working as more departments achieve Accreditation We want to value everyone as an individual and make sure each person is well equipped, has access to opportunities and is supported to stay well. We’ll be doing this through our Diversity and our Resilience & Wellbeing programmes We’ll know it’s working as more departments achieve Accreditation We’ll share good practice, knowledge and skills through the FACE & Value Makers networks good organisational culture is essential in delivering good patient care

Looking forward to identify the skills that the workforce will need in the coming 5-10 years and helping people develop those skills This includes Networks and Talent Programmes for those with the potential and appetite to be finance leaders We’ll be supporting newly appointed Finance Directors in the early months of their new roles It will also mean actively supporting everyone to meet the needs of the modern finance function with our Characteristics Framework and through our new Positive Psychology programme of work We’ll be promoting NHS careers and all the different routes that people can take to progress in our Career Stories. programmes and tools to support system-wide talent development

Developing finance knowledge across professional and clinical teams demonstrating how finance plays a key role in delivering good patient care We’ll be working with SDN to make sure all have equitable access to quality staff development tools and opportunities We’ll continue to promote the 4 Strengths and looking progress with Skills & Strengths On-line equitable access to opportunities for all to develop their knowledge of NHS finance

With our partners we’re supporting the QSIR programme. With our Efficient Transacting programme we’ll be embracing opportunities to think beyond organisational boundaries, seeking system-wide changes that result shared benefit and improved value for patients and tax payers We’ll continue to promote the Decision Framework including developing our ‘bitesize’ range to support key process whilst focusing on value. With our partners we’re supporting the QSIR programme. We’ll continue to promote our Hire to Retire and Procure to Pay process maps and we’ll signpost to other good practice and tools promoting ways of working that improve outcomes or reduce resources without compromising either

widening our scope of vision Responding to changing demands in a way that results in improvement. Challenging our perceptions of what can be achieved as well as the pace and scale of change. Using experience from other sectors and how they have embraced innovation and opportunities whilst maintaining continuity of service. This means reviewing change through the system lens, acknowledging the climate of financial deficit, to identify the right opportunities to deliver sustainable improvement even where this feels uncomfortable. Identifying challenging objectives for delivery from 2020. widening our scope of vision

Work towards Accreditation Support staff development by promoting use of SDN and FFF in your department Volunteer as a Value Maker or as part of the Finance and Clinical Educators (FACE) network Ensure we have diverse talent by joining on of our leaders networks and encouraging others to do the same

Visit the website www.futurefocusedfinance.nhs.uk Become a Value Maker or Finance Clinical Educator (FACE) in your organisation Volunteer to start a working group and begin your application for accreditation Share what you find with colleagues – remembering your clinical teams too!

Jill Robinson Claire Yarwood Simon Worthington Adrian Snarr Richard Alexander Caroline Clarke

Courtney Lawrence Programme & Communications Co-ordinator David Ellcock Programme Director Camilla Godfrey Assistant Programme Director Kelly Hudson Assistant Programme Director Sophie Rowe Networks Manager Grace Lovelady Programme Manager david.ellcock@nhs.net camilla.godfrey@hfma.org.uk kelly.hudson1@nhs.net sophie.rowe@hfma.org.uk grace.lovelady@hfma.org.uk courtney.lawrence@hfma.org.uk