FACS Group Inc. Financial, Administrative, and Credit Services

Who are the FACS Group?

The FACS Group... Located in Mason, Ohio- a suburb of Cincinnati, Ohio Established in 1989 Provides proprietary credit and administrative services for Federated Department Stores, as well as, outside companies Third largest contributor of operating income for Federated Department Stores

FACS Locations ... Cincinnati, OH. Tempe, AZ. Clearwater, FL.

FACS Associates FACS Central (Mason, Ohio) Exempt Associates 236 Non-Exempt Associates 1648 FACS South (Clearwater, Florida) Exempt Associates 55 Non-Exempt Associates 782 FACS West (Tempe, Arizona) Exempt Associates 58 Non-Exempt Associates 728 TOTAL FACS 3,507

2003 FACS Functional Chart FACS Financial Administrative Credit Services

Financial, Administrative and Credit Services (FACS)

Financial, Administrative and Credit Services (FACS)

Financial, Administrative and Credit Services (FACS)

The Executive Development Program

Executive Development Program Requirements Strong Leadership Abilities Excellent Interpersonal Skills All Majors May/June 2004 Graduates We’re looking for Future Leaders of the Company

Executive Development Program 1st Rotation lasting 8 months Job Shadowing FACS Academy Classroom Training FACS Academy Cross Training Executive Board Presentation 2 Future Rotations lasting 12 months ...Skills learned with each assignment are reinforced and strengthened throughout your career at FACS.

Executive Career Path You start your career as an executive with FACS!!! CEO Vice President Director EDP Manager Manager Lead Associate Associate

Executive Development Program Training Features: On-the-Job Training FACS Academy Classroom Training FACS Academy Cross Training Board Presentation

FACS Academy Training Supervisory Skills Diversity Awareness Effective Interviewing Techniques Communication Skills Expense Administration Preventing Sexual Harassment Time Management Performance Appraisals Employment Law Associate Motivation

FACS Corporate Culture

FACS Corporate Culture Open Door Policy Casual yet Professional Environment State-of-the-Art Facility Industry Leader

FACS Culture in Action People Development Fun Quarterly Review Program Mentor Program Fun 70 Associate Events FACS Softball Diamond

FACS Activities Hallway Golf M.S. Walk Blood Drive Pizza Day Activity Fairs Softball League Golf League Brown Bag Lunch Forums Bowling League Company Picnics Decorating Contest United Way Activities Karaoke Contest Halloween Contest Holiday Choir Picnic on the Patio Fitness Days

FACS Partners In Time Federated award winning program established in 1989 FACS, as well as all Federated stores and support divisions participates In 2003, nearly 4,500 FACS partners and their families volunteered over 4300 hours in services to the community

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