CSCW: A Review.

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Presentation transcript:

CSCW: A Review

Real time Asynchronous Communication Telephone Video conferencing Instant messaging Texting Email Voice mail Blogs Social networking sites Information sharing Whiteboards Application sharing Meeting facilitation Virtual worlds Document repositories Wikis Web sites Team workspaces Coordination Floor control Session management Location tracking Workflow management CASE tools Project management Calendar scheduling

Grudin’s Eight Challenges Disparity in work and benefit. Critical mass and Prisoner’s dilemma problems. Disruption of social processes. Exception handling. Unobtrusive accessibility. Difficulty of evaluation. Failure of intuition. Adoption process.

Voting

Balkanization

CSCW Redux Awareness Communication Coordination