Listening Blocks.

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Presentation transcript:

Listening Blocks

Listening Blocks Rehearsing Judging Identifying If while someone is talking you are busy silently rehearing or planning a reply, it’s harder to concentrate on what the person is actually saying. Judging If you’re focused on how a person is dressed, looks, or talks, you may prejudge the person or dismiss the idea he or she is describing as unimportant or uninformed. Identifying If you’re occupied thinking about how your own experience and launch into a story before the person even finishes his or her story, you may lose sight of what the other person was trying to communicate.

Listening Blocks Advising Sparring Put-Downs If you are intent on offering just the right advice for someone’s problems before the person is done talking, you might not fully understand the individual’s situation. Sparring If you’re focused on disagreeing with what someone else is saying, you’re probably not giving the other person a chance to express himself or herself. Put-Downs If you’re using sarcastic comments to put down another person’s point of view, you could draw the other person into an argumentative conversation in which no one hears anything.

Listening Blocks Being Right Derailing Smoothing Over Day Dreaming If you’re intent on proving your point or not admitting any wrongdoing, you may end up twisting facts, shouting, making excuses, or even arguing the opposite of what you initially said. This may confuse and upset both you and the other person. Derailing If you suddenly change the subject or joke about what is being said, you’re likely to weaken a speaker’s trust in you and your ability to show understanding. Smoothing Over If you dislike conflict or want others to like you, you may appear to be supportive but not really fully engaged in the conversation. Day Dreaming If you tune out while someone’s talking, you’ll likely not hear what the person is saying.