World Café @Innovation 19 March 2012 Saba Imru ITU Telecommunication Standardization Bureau Head, Administration & HR Services

Innovation & discovery in collaborative conversations Understand complexity Explore the views of all stake-holders Test ideas and assumptions together Build new knowledge collectively Generate innovative solutions Originators of The World Café: Juanita Brown PhD & David Isaacs

What it looks like

A change of pace Informal, relaxed Frame-breaking Highly interactive All-inclusive Connects

Goals for this World Café Working session of the Workshop on ICT Innovations Ensure active involvement of all participants Facilitate networking, connection and exchanges Consolidate a community of interests Create the foundations for future work

Who uses The World Café ?

Businesses Saudi Aramco World’s largest producer and exporter of crude oil. Over 50,000 employees, 100,000 contractors. A first World Café in 2003 for Engineering and Operations Department, for strategic planning Over 700 participants

Government & civil society Basque Agency for Innovation Bilbao 2008, A World Café on renewal and innovation in local communities. 770 participants representing many stakeholders: education, health, business, R&D, regional government, social services, arts.

Academia Fielding Graduate University Strategic insights for academic program development Designing curriculum World Café as a research system

International Organizations ITU Telecommunication Standardization Bureau A World Café on innovation challenges and how to be the best SDO secretariat for the ITU-T membership

World Café @ ITU Green Standards Week 9 September 2011, Rome, Italy A World Café as last and conclusive session of the Workshop on Submarine Cables for Ocean/Climate Monitoring and Disaster Warning: Science, Engineering, Business and Law Result: Call for Action

and many more…… Academia Businesses University of California MIT Organizational Learning University of Texas University of Michigan Businesses Nokia Telia Ericsson Intel Shell Petroleum Coca Cola Walt Disney Chevron Hewlett-Packard Agilent Government and civil society Scandinavian Sustainability Forum European Union Ministry of Information Singapore Ministry of Education United Arab Emirates

How it works Four conversation rounds, each triggered by a question At each round Explore questions together Reflect & summarize At the end of the round, change table and meet new people

The knowledge is in the room

Innovative Thinking

Collaborative Talking

Connect different perspectives Image: Nancy Marguiles

Harvest and share outcome

See you at the World Café !