Ecolab Business Integration UK

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Presentation transcript:

Ecolab Business Integration UK 34 Case Study Name: Ecolab Business Integration UK Department/BU: Aquilant Distribution Territory: UK Owner: Wendy Rogan / Phil Anderson Date: Sept 2017 CASE STUDY

<Ecolab Integration The challenge Our approach Results To utilise the excellent partnership & track record established in Ireland (since 2015) to the benefit of the UK market Help address continuity in supply issues of Ecolab products within the UK market and to improve customer service Integration of the life sciences division of Ecolab into Aquilant’s distribution model following a strategic review by Ecolab Requirement to ensure a smooth integration of the business, ensuring continuity of supply during transition. Leveraging the knowledge gained within the wider business where Aquilant already supports the Ecolab businesses in RoI Project managed throughout to meet requirements, understanding both Ecolab’s and it’s customers requirements Monthly planning meetings with Ecolab’s transition team, tailoring the offering to exceed expectations Development of business systems and staffing to support integration and day to day operations Forecasting and purchasing on stock holding One to one contact with each customer to detail the transition and requirements Joint marketing communication activities to the market Enhanced efficiencies utilising Aquilant’s expertise's and existing UK distribution capabilities Improved delivery performance to end customers from 5 days to next day Continuity of product supply, dealing with historic supply issues into the market Elimination of the risk to supply crucial products to the market and reputational harm to Ecolab’s name and brand Increased sales analysis reporting utilising Aquilant’s sales tools £5 mil sales revenue in the UK and potential for growth in the UK and EMEA

How does this impact Aquilant & Ecolab ? % of Ecolab customers that Aquilant service 350 Customer touchpoints 85% of existing Aquilant customers UNIQUE VALUE PROPOSITION BENEFIT TO ECOLAB CONTINUITY & STABILITY OF PRODUCT SUPPLY TO NHS WEEKLY TO NEXT DAY DELIVERY SERVICE A partner of choice since 2015 in RoI £5M pa revenue in UK servicing hospital customers Further potential in UK for growth on Ecolab’s pharma customer base Strategic platform for growth in our Distribution services into Europe (Ecolab: $100 mil EMEA turnover pa) CASE STUDY