Motivating Today’s Employees Dr. Badaruddin Ibrahim © Dr. B 2013

Overview What is MOTIVATION … is what makes an individual put forth some amount of effort in a specific direction getting people to exert a high degree of effort on their job Needs Drives or Motives Accomplishment of goal © Dr. B 2013

Understanding People Each individual has a unique personality and makeup Not all employees expect or even want the same things from their job People do things for a reason © Dr. B 2013

Basic Motivation Theories Traditional Theory Need Hierarchy Theory Achievement-Power-Affiliation Theory Motivation-Maintenance Theory Preference-Expectancy Theory Reinforcement Theory © Dr. B 2013

Traditional Theory Evolved from the work of Frederick W. Taylor individuals were compensated according to their production Money is the primary motivator of people © Dr. B 2013

Need Hierarchy Theory Based on the work of Abraham Maslow Maslow believed that at any given time only one need level serves as a person’s primary motivation © Dr. B 2013

Achievement-Power-Affiliation Theory Developed by David McClelland Need for achievement – need to do something better or more efficient than before Need for power – need to influence people Need for affiliation – need to liked / maintain friendship © Dr. B 2013

Motivation-Maintenance Theory Developed by Frederick Herzberg Can also be referred to Dual-Factor Theory and Motivator-Hygiene Theory Relate to environment Relate to job © Dr. B 2013

Preference-Expectancy Theory © Dr. B 2013

Reinforcement Theory © Dr. B 2013

What can the Supervisor Do? Make the work interesting Relate rewards to performance Provide valued rewards Treat employees as individuals Encourage participation and cooperation Provide accurate timely feedback © Dr. B 2013

Job Satisfaction Individual’s general attitude toward the job © Dr. B 2013

Review Questions What is motivation? Explain one way for supervisor to motivate his employees What is job satisfaction? © Dr. B 2013