SUPERVISORY MANAGEMENT MOTIVATING YOUR WORK TEAM

At the end of this session, participants should be able to: LEARNING OBJECTIVES At the end of this session, participants should be able to: Correctly explain the concept of motivation. Describe the benefits of a motivated workforce. Identify factors in the workplace that negatively impact staff motivation.

LEARNING OBJECTIVES At the end of this session, participants should be able to: Explain the tenets of any three (3) motivational theories. Develop a motivational plan for improving organizational effectiveness. Appreciate the importance of having a motivated workforce.

MOTIVATION - DEFINED ‘Motivation is the processes that account for an individual’s intensity, direction, and persistence of effort toward attaining a goal’. (Robins and Judge , 2009)

IMPORTANCE OF MOTIVATION Why is it important to have a motivated workforce?

MOTIVATION

PROCESS OF MOTIVATION NEED Creates desire to fulfill needs (food, friendship, recognition, achievement.) BEHAVIOR (Results in actions to fulfill needs) REWARDS (Satisfy needs; Intrinsic or Extrinsic rewards) FEEDBACK Rewards informs person whether behavior was appropriate and should be used again.

INTRINSIC VS EXTRINSIC MOTIVATION

GROUP DEBATE MOOT # 1: ‘For motivation to be sustainable it must be intrinsic. Extrinsic motivation is only temporary’.

GROUP DEBATE MOOT # 2: ‘Increasing salaries is the most effective way of motivating staff’.

DEBATE RULES AND FORMAT: Time allotment: 20 minutes for discussion and preparation 3 minutes per speaker There will be two speakers from each group First speaker presents main points Second speaker makes a rebuttal and closing arguments Select speakers from each group randomly. Proposers speak first. (50 Minutes)

THEORIES OF MOTIVATION Maslow’s Hierarchy of Needs Theory X and Theory Y Hertzberg Two-Factor Theory Goal Setting Theory

THEORIES OF MOTIVATION Equity Theory Expectancy Theory Reinforcement Theory McClellands Theory of Needs

MASLOW’S HIERARCHY OF NEEDS

THEORY X & THEORY Y

THEORY X & THEORY Y

HERTZBERG TWO FACTOR THEORY The two-factor theory (also known as Herzberg's motivation-hygiene theory and dual-factor theory) states that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction. It was developed by psychologist Frederick Herzberg, who theorized that job satisfaction and job dissatisfaction act independently of each other.[1]

Recap & Wrap Up