Job Acceptance On The SAMS System When you receive a new job, your SAMS system will show the following- Click on Accept this job Job has to be accepted within 30mins to be within the SLA

On The PDA / I Phone Log onto the ServiceMaster App Enter your user name Click GO

The IPhone will show any unaccepted Jobs. Tap on the job to view its details This will show the customers details, you can tap on the telephone numbers to call the customer

Tap the Accept button to accept the job Once accepted the job will move into the accepted job list