Completing Formal Business Reports and Proposals © Prentice Hall, 2005 Excellence in Business Communication

The Three-Step Process Planning Writing Completing © Prentice Hall, 2005 Excellence in Business Communication

Revising Reports and Proposals Style and tone Organization Readability Content © Prentice Hall, 2005 Excellence in Business Communication

Producing Formal Reports and Proposals Design elements Margins Justification White space Visual aids © Prentice Hall, 2005 Excellence in Business Communication

Components of Formal Reports Prefatory parts Text of the report Supplementary parts © Prentice Hall, 2005 Excellence in Business Communication

Excellence in Business Communication Prefatory Parts Letter of authorization Cover page Letter of acceptance Title fly or title page Synopsis or executive summary Table of contents Letter of transmittal List of illustrations © Prentice Hall, 2005 Excellence in Business Communication

Excellence in Business Communication Text of the Report Opening Body Closing © Prentice Hall, 2005 Excellence in Business Communication

Excellence in Business Communication Supplementary Parts Appendixes Bibliography Index © Prentice Hall, 2005 Excellence in Business Communication

Components of Formal Proposals Cover Title fly Title page Table of contents List of illustrations Request for Proposal Executive summary Letter of transmittal © Prentice Hall, 2005 Excellence in Business Communication

Excellence in Business Communication Text of the Proposal Opening Body Closing © Prentice Hall, 2005 Excellence in Business Communication

Proofreading Reports and Proposals Inconsistencies Errors Missing components © Prentice Hall, 2005 Excellence in Business Communication

Excellence in Business Communication Getting Feedback Positive response Half-hearted praise No action Serious criticism © Prentice Hall, 2005 Excellence in Business Communication