Conflict Resolution with Family or Friends Win -Win Solutions

Definitions Conflict: Two people disagree on something. Conflict Resolution: Resolves conflicts in a positive way, by understanding others point of view. Win-Win Conflict Resolution: A compromise so everyone will win. Avoids competition and arguing.

What Doesn’t Work to Resolve Conflicts? Yelling, Refusing to work out the conflict, Name calling, Hitting, Most Passive and Aggressive Behaviors.

3 Behavior Styles used in Relationships to resolve conflict Aggressive Passive Assertive

Aggressive Behavior My rights are more important than other people’s rights! My Attitude: “I’m never wrong” “Everyone should be like me”

Passive Behavior I consider others rights, not my own. I don’t express my true feelings, and always agree with others.

Assertive Behavior Win-Win attitude -- Everybody wins something I listen to others, but still stand up for myself.

Win-Win Solutions Lose-Lose: The Downward Spiral You Lose ---- Other Person Loses Lose-Win: The Door-Mat You Lose --- Other Person Wins Win-Lose: The Bulldozer You Win - Other Person Loses Win-Win: The All You Can Eat Buffet You Win - Other Person Wins

This is when nobody wins and the conflict is not solved. Lose-Lose “The downward spiral” This is when nobody wins and the conflict is not solved.

Win-Lose “The Bulldozer” One person wins, the other loses. You Win - Other Person Loses “The Bulldozer” One person wins, the other loses.

One person wins, the other loses. Lose-Win You Lose --- Other Person Wins “The doormat” One person wins, the other loses.

Win-Win “The All You Can Eat Buffet!!”-- Each person gets what they want! Both people win and the conflict is resolved!

Goldilocks and Three Bears Conflict

What Does work to resolve Conflict between people? Assertive Behaviors Win-Win Attitude Co-operation

*What is the Owner’s responsibility? *Who Owns the Problem? The person who is Negatively affected by the problem or conflict. *What is the Owner’s responsibility? To find a way to resolve the problem, even if he is Not the cause of it.

In order to solve problems, you will need to be able to see things from several points of view! Can you do it?

Steps to Win-Win 1- Take a break 2- List solutions. Think of any and all possible ways to solve the problem so that everyone will win something and be happy! Evaluate later NOT NOW Do not criticize any suggestion until it is time to evaluate and make a decision. 3- Take another break! 4- Evaluate solutions and choose the one that will work

Some Tips When Arguing Come from a place of love Why does this person matter to you? Remember this BEFORE you discuss the issue The goal is to understand, not to be right

Some Tips When Arguing Take a time-out! One partner can say they need a time-out and they will check back in 30 minutes The other partner is NOT ALLOWED to bother them during this 30 minutes The partner MUST check back in 30 minutes to maintain trust