League Innovations 2009 March 15, 2009 EVERYONE GROWS: Organizational & Professional Development for all Employees Delta College Presenters: Thelma L. Bushong, Director Center for Organizational Success (COS) Elaine A. Karls, Director Faculty Center for Teaching Excellence (FCTE)

League Innovations 2009 March 15, 2009 How does a college invest in significant learning experiences that result in engagement, empowerment, and leadership development for its faculty, staff, and administration?

Delta College’s COS / FCTE offers sustainable, measurable, organizational and professional development programs to all employees, including innovative for-credit courses.

ENGAGED FACULTY & STAFF League Innovations 2009 March 15, 2009

ENGAGEMENT Reflect and share … League Innovations 2009 ENGAGEMENT March 15, 2009 Reflect and share … Recall an experience that engaged you as a learner… What were you doing? What motivated you to participate, and then to become engaged in your learning? How did that learning experience change you?

ENGAGEMENT – WHAT IS IT? behaviors… highly-correlated with League Innovations 2009 ENGAGEMENT – WHAT IS IT? March 15, 2009 behaviors… highly-correlated with desirable learning (NSSE) … connected emotionally, socially, and even spiritually to mission, vision, purpose (Fleming/Asplund)

ENGAGEMENT – WHAT IS IT? … heightened emotional connection… exert greater discretionary effort to work (Conference Board) … deep and broad connection that employees have… voluntary and enthusiastic commitment to success (Julie Gebauer, Closing the Engagement Gap)

ENGAGEMENT – WHY IMPORTANT? League Innovations 2009 ENGAGEMENT – WHY IMPORTANT? March 15, 2009 18% more productive 12% better at engaging customers 51% less likely to leave the organization (low-turnover companies) 62% less likely to be involved in an accident on the job 27% less prone to absenteeism (From Human Sigma by John H. Fleming and Jim Asplund C2007, pg 169)

ENGAGED & EMPOWERED EMPLOYEES League Innovations 2009 March 15, 2009 ENGAGED & EMPOWERED EMPLOYEES “like new perennials, which flourish every year… can be divided… will influence others to be leaders” (Don Halog)

EMPOWERMENT GROWING FROM ENGAGED FACULTY AND STAFF

EMPOWERMENT League Innovations 2009 March 15, 2009

Create an environment for greater success for students? EMPOWERMENT How do… Engaged Employees Empowered Employees Change Workplace? How do… Empowered Employees Create an environment for greater success for students? What one thing can you do to broaden and deepen empowerment on your campus?

EMPOWERED EMPLOYEES Staff equity initiatives across campus League Innovations 2009 EMPOWERED EMPLOYEES March 15, 2009 Staff equity initiatives across campus Office professionals on major committees, give input/share in decision-making Discretionary PD funding for Administrative/Professional staff

EMPOWERING LEARNERS: DEVELOPMENTAL EDUCATION Trish O’Connor: Endowed Chair -- Kellogg Institute Dev. Educator. ED 396 results. Dev. ED team: Endowed Chair -- Create developmental learning communities for ‘09-10. AQIP Action Project: DECOOR team. Dev. Ed. Program nears NADE certification.

SUSTAINABLE & MEASURABLE RESULTS League Innovations 2009 SUSTAINABLE & MEASURABLE RESULTS March 15, 2009 “I’m now better able to address issues, rather than people-pleasing… tools to know how to address them on a non-emotional level…Communication modules were very helpful.” (Leadership Experience)

CONSIDERING SIGNIFICANT MEASURES What dimensions of professional development are meaningful to measure? How can we systematically engage and use our measures to assure continuous quality?

“MEASURABLE” RESULTS BY THE NUMBERS Volunteer presenters: 150+ ED 3xx course development: 13 new Courses coming: 2 more ‘08/09 course enrollment: 106 ‘08/09 Adjunct Academies: 285 Faculty Enrichment Circles: 33 Great Teacher Seminar 2008: 45 Great College Seminar 2009: 45 anticipated

“MEASURABLE” RESULTS BY THE NUMBERS Delta 101: 44 Leadership Experience 2008: 16 Endowed Teaching Chair awards: 12 since 2005 Endowed Chair Recipients: faculty, staff and A/P employees ‘08/09 Open PD sessions: 462 Initiatives under development

SUSTAINABLE & MEASURABLE RESULTS Leading and Learning Together: Staff Ambassador Development “It is easy to say nice things about a “product” that works...  For the rare glimpse of an (staff) person to understand the view of a Division Chair-priceless …the (Academic) Division Chair learns from the (staff) person, too!  This valuable tool of blending the lines and adjusting our thoughts will prove to be of great significance… “…from my job shadowing experience, I have looked at some of the things I can improve upon …to help smooth out a process...   We talk about the importance of breaking down the silos and I think that being more aware of what everyone does helps faculty and staff to see how we really do all work together.

“learn and grow together as a successful institution.” SUSTAINABLE & MEASURABLE RESULTS Leading and Learning Together: Leadership Culture Together we can… “…we have the ability to shape positive improvements at Delta College and in the community.” “use our strengths to work together to benefit each other, the college and the community.” “learn and grow together as a successful institution.”

SUSTAINABLE & MEASURABLE RESULTS ED 390 (new faculty) High Points League Innovations 2009 SUSTAINABLE & MEASURABLE RESULTS ED 390 (new faculty) High Points March 15, 2009 “I like the risks I get to take in my classes and all the new things I get to try in and out of class.” “encouragement for inclusion in new initiatives.” “Thank you for being there my first year.” “regular interaction with those ‘in the same boat’” “I was able to count 20 others who blessed my life...and changed me as a person.” 21

ED3xx Courses For credit Internally developed / delivered League Innovations 2009 March 15, 2009 ED3xx Courses For credit Internally developed / delivered Develop-mental Ed. Diversity Learning Com-munities Service Learning Best Practices Reflective Practice Adv. Online Learning Adult Learning Reading Theory Practice Writing to Learn Internet Teaching Leadership Culture Staff Ambass-adors Classroom Assess-ment

QUESTIONS? League Innovations 2009 March 15, 2009

CONTACT INFORMATION Thelma L. Bushong, Director Center for Organizational Success (COS) tlbushon@delta.edu Elaine A. Karls, Director Faculty Center for Teaching Excellence (FCTE) eakarls@delta.edu Handouts: http://www.delta.edu/cos/leagueinnovations2009.htm