ILRC Student Worker Orientation August 2007 Whatever you do, do it enthusiastically, as something done for the Lord and not for men, knowing that you will receive the reward of an inheritance from the Lord—you serve the Lord Christ Colossians 3:23-24

We’re Glad You’re Here! Welcome ! Bienvenidos

Objectives and Outcomes What is the ILRC ? Why are we here ? How are we organized? Where do I fit in ?

Agenda Sign in Welcome Dean’s Remarks Overview Devotional Ice Breaker The Cast of Characters

Agenda The ILRC Break What’s New ? Activity Tours Lunch To the Beach!!

Public Services? Any and all places where you interact with library users. Often the first point of contact. Curriculum Library Circulation DLP Ill Reference Periodicals

How We Organize and Find “Stuff” Library of Congress Classification System http://www.loc.gov/catdir/cpso/lcco/

Library Lingo Stacks, access, Ill, ILRC http://www.lib.umd.edu/guides/lingo.html Stacks, access, Ill, ILRC

Customer Service Quality service = we treat every individual with courtesy and respect, every time… all the time.