Pacesetter Programme A platform for transformational change Presenter: Jane Harrison, Public Health Wales Noddir gan Sponsored by

Pacesetter Programme A national programme to drive innovation in Primary Care services – planning, organising, delivering 24 projects evaluated on ‘Once for Wales’ basis - outcomes and learning shared across Wales Links and interdependencies between projects evolved from front-line service redesign..... ....to become a driver for sustained whole system change that delivers personalised care for all!

Key Messages Multidisciplinary teams working through Primary Care Clusters are the way forward Safe & effective triage systems direct people to the right professional in the team at the point of contact Integrated teams ensure a holistic approach to care - physical, mental and social well-being Services must work well across in- and out-of-hours to ensure seamless care Success also depends on an informed public who live healthily & have access to a range of community services

IMPROVING ACCESS & QUALITY.... Releases GP & Adv Practitioner time and skills Improved access to quality care Stable Primary Care New Cluster Models Complex & Specialised Care in Community Releases hospital specialists Enhanced Multiprofessional PC Teams Range of new community services Reduced preventable & avoidable ED / hospital admissions Integrated, whole systems approach: Well Being of Future Gen Act

ALL WALES WHOLE SYSTEM APPROACH Wide Range of Community Resources Empowered Citizens Motivated professionals Informed Public Stable Primary Care Promotion of Healthy Living Integrated, Whole Systems Approach Increased citizen wellbeing Improved access to quality care Sustainable Community Resources Sustainable Models of Care New Cluster Models Accessible Resources Complex & Specialised Care in Community Support for Self Care Increased Community Resilience Reduced preventable & avoidable ED/hospital admissions Wide Range of Community Resources

Care in Silos to Care around the Citizen! Success will mean ... Moving from..... Care in Silos to Care around the Citizen! Valuable resources are targeted on outcomes & experiences that are better for patients The whole system approach offers a sustainable future for health & wellbeing of citizens in Wales