Be Your Own First Customer Cappuccino DAILY Cleaning WEEKLY Cleaning Problem No water coming out Probable Cause Water line off Water line pinched Remedy Make sure water line is turned on. Make sure water line is not squeezed or pinched. Use rinse function to see if water comes out. Powder not dispensing Hardened due to humidity Gear NOT engaged in back of hopper Remove old product wipe clean with towel, dry completely and refill with fresh product. Remove hopper and reinstall being sure gear in back of machine is fully inserted. Capp is Too Sweet or Too Weak Dispense is set too heavy or light. Call Royal Cup Customer Service TROUBLESHOOTING **If problem cannot be solved by one of the above remedies, call 1-800-366-5836 for service.**