Function Statement QC&A Department VQA/IQC IPQC OQC QE Incoming inspection Vendor survey Vendor evaluation surveillance First article inspection Roving Tollgate Final inspection Line audit Ongoing reliability test Outgoing quality control Calibration Reliability test Life test Vibration test Dropping test Quality system audit
Quality Control Flow Chart Incoming material I Q C Stocks SORTING Producting 100% In line Functional Check Each Station Working According to SOP Self-inspection IPQC Sampling inspection Reject area NG F Q C OK Products Warehouse Check OQC Shipping Out
Feedback Flow Chart for Customer Complaint Sales Q A Responsibility Dept. Customer complaint NO Preliminary analysis Inform customer Decide the responsibility YES Describe the root cause Permanent Check / Action plan NG Verification of effectiveness OK Reply customer NG Customer confirm OK Standardize and finish