Establishing Inverted & Online Pre-Orientation Programs for New Student Success Presented by Laurel Gilbert & Natalie Meyer Miami University (OH, US)

Overview

Considerations for Special Population Orientations Barriers to Student Success Summer Melt = Unconnected Students Condensed Timeline = Rushed Conversations Data Dump = Unanswered Questions Reduced Course Options = Uneven Classroom Populations Bringing Down the Barriers Increase Student Buy-In Give Equal Access to Courses & Resources Harness Student Excitement Interact with Their Future

“In a flipped advising approach, the student should come better prepared to the advising session. This goal is to diminish the need of the advisor to use the advising session as a means of primarily presenting information to students. Instead, the focus of the session shifts to helping students make meaning of their academic and career planning. Thus precious time is freed to help students with their planning and decision-making.” -G. Steele. “Creating A Flipped Advising Approach.” NACADA Clearinghouse of Resources https://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Creating-a-Flipped-Advising-Approach.aspx

Orientation Processes Then Now Transfer 6 hour new student orientation 20 minute Advising & group registration sessions 1 hour online orientation 1 hour Advising & one-on-one registration session International 45 min large group pre-Advising info session 30 min group advising Remaining classes 35 minutes online & 30 minute individual remote advising appointments Register w/ domestic students

Regional Transfer Orientation “As a transfer student, the college felt the same as other schools I’ve attended. College is college. Transfer Students: Learn to use Miami’s existing LMS (Canvas) Have already been oriented to a university environment Take quizzes to ensure content mastery Have a one-on-one appointment with an academic advisor to register and apply transfer credit Reported (99%) feeling “prepared” or “well prepared” to begin classes after the Orientation “Liked the option of online...Miami’s online version showed me everything I needed to know to start taking classes.” “The only questions I had after were about how online lab experiments worked and how to get my hands on the equipment.”

International Students Summer 2017 Canvas (LMS at Miami) Signed up for placement tests via Canvas course modules Completed lessons with quizzes and ensured preparation prior to advising appointment Remote advising via online platform Registered via BannerWeb In-person orientation (in August) sessions Year Pre-Arrival Completion Rate Pre-Arrival Retention Rate 2016 19% 85% 2017 91% 94%

Scaling Up: Where we are now Uncouple placement tests from advising & registration Collaborate & communicate with campus partners (look across institutional boundaries so as it scales up everyone’s on the same page and can learn from each other) Student communication Inform all at the same time. Timeline of process (big picture) Streamline checkout process Increase automation of administrative processes Challenges: Consult Stakeholders How testing relates to orientation Streamlining processes across divisions Technologies The Future (and beyond)

iNVERTED aDVISING & oRIENTATION As a result of Inverted Orientation: Academic and Orientation resources given to students in LMS Feedback loop Students experience a greater a sense of belonging at the time of admittance Minimal staffing needed Face to Face time at Orientation can be used to reinforce and delve deeper into content http://citt.ufl.edu/showcase/flipped-hybrid/flipped-advising/

Outcomes Avoid ‘data-dump’ Interact with Advisors & feel connected to the university prior to arrival Become familiarized with LMS Experience enhanced meaningful interactions upon arrival Cost & time savings for the university & the student

Citations Tucker, B. (2012, Winter). The Flipped classroom: Instruction at home frees class time for learning. Education Next, 82-83. Retrieved from http://educationnext.org/files/ednext_20121_BTucker.pdf Steele, G. E. (2016). Creating a flipped advising approach. NACADA Clearinghouse of Academic Advising Resources. Retrieved from https://www.nacada.ksu.edu/Resources/Clearinghouse/View-Articles/Creating-a-Flipped-Advising-Approach.aspx https://gilberlm.wixsite.com/miami-nacada-2018