Information services CZECH STATISTICAL OFFICE

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Presentation transcript:

Information services CZECH STATISTICAL OFFICE Michaela Kholova Information Services Departmant, CZSO Workshop „Exchanges of Best Practices“ Luxemburg 1st-2nd April 2009

Organization structure of the Information Services Department Information Services Section Headquarters Electronic Outputs Section International Information Services Section Central Statistical Library Section Regional Analyses and Information Services Sections (14) Statistical Yearbook Section

How do we offer our info? 1. Web site (www.czso.cz) 2. Publications (Catalogue of Publications) 3. Information Services Department 4. Info Line

Software system for Registration of Requests and Orders Database of records with all available info about the request Separate database for international data requests Request number Subject code Customer name,group, e-mail, contact address, … Language, way of delivery and supply Complexity, cooperation with Paid or free, price

Invoicing Invoicing – connected with Requests and Orders database

Generation of analytical outputs Way of delivery Customer group Subject code Despatch time Revenues Complexity

Requests delivered in 2008 Delivery by number % Phone 18 036 51,3 E-mail 9 593 27,3 Personally 5 403 15,4 Post 2 081 5,9 Fax 16 0,1 Total 35 129 100,0

The Customers in %, 2008 Enterprises 34,4 Individuals 23,6 State administration, Local government 14,5 Schools, students 11,6 Non-profit-making organizations, Others 9,5 Foreigners and Embassies 3,2 Media 3,4 Total 100,0

Revenues from sales in 2008 Services in EUR Business Register 93 023 93 023 Special orders 54 291 Classifications, Nomenclatures 1 513 Publications 4 547 Subscriptions 16 698 Revenues in Regions 19 001 Total 189 071

International information services ESDS service- Number of requests is increasing (in 2008 up by 19% in comparison to 2007) 8th place from EU contries Number of requests 2005 - 2008

Internal catalogue of products Calendar of Products News Releases Time Series Publications E-books Web documents Analyses Revisions

Internal catalogue of products Name and code, Annotation Periodicity,Regional breakdown, Year covered Language version, To be published

Catalogue of Publications Thematic groups 1. Comprehensive information 2. Environment, agriculture 3. Labour, social statistics 4. Population, elections 5. Macroeconomics 6. External trade 7. Prices 8. Industry, construction 9. Services 0. Methodology This catalogue of Publications is prepares in our IS, this year is smaller than before, … publications are divided in 10 thematic groups – the same groups are available on our web site